# Alan Ibrahim, Director of Customer Success Check out the blog posts from Alan Ibrahim, Director of Customer Success. Alan is Amplitude's Director of Customer Success, where he leads our North... Source: https://amplitude.com/en-us/blog/author/alan-ibrahim --- ##### Alan Ibrahim Former Director of Customer Success, Amplitude Alan is Amplitude's former Director of Customer Success, where he lead our North American Success team. As Amplitude's first employee, he built out our Customer Success function from scratch! [](https://www.linkedin.com/in/alanibrahim/) #### Posts by Alan [Read ](/blog/amplitude-analytics-update-ant-man-edition) [Product](/blog/amplitude-analytics-update-ant-man-edition) ###### [Amplitude Analytics Update: Ant-Man Edition](/blog/amplitude-analytics-update-ant-man-edition) [Oct 16, 2015](/blog/amplitude-analytics-update-ant-man-edition) [2 min read](/blog/amplitude-analytics-update-ant-man-edition) [Read ](/blog/customer-success) [Company](/blog/customer-success) ###### [Customer Success at Amplitude, a Guide for SaaS Companies](/blog/customer-success) [Oct 1, 2015](/blog/customer-success) [9 min read](/blog/customer-success) [Read ](/blog/amplitude-update-black-widow-edition) [Product](/blog/amplitude-update-black-widow-edition) ###### [Amplitude Update: Black Widow Edition](/blog/amplitude-update-black-widow-edition) [Sep 17, 2015](/blog/amplitude-update-black-widow-edition) [4 min read](/blog/amplitude-update-black-widow-edition) [Read ](/blog/amplitude-update-professor-x-edition) [Product](/blog/amplitude-update-professor-x-edition) ###### [Amplitude Update: Professor X Edition](/blog/amplitude-update-professor-x-edition) [Aug 24, 2015](/blog/amplitude-update-professor-x-edition) [5 min read](/blog/amplitude-update-professor-x-edition) [Read ](/blog/new-in-amplitude-sql-in-the-dashboard-combined-events-segmentation-tab-improved-email-reporting) [Product](/blog/new-in-amplitude-sql-in-the-dashboard-combined-events-segmentation-tab-improved-email-reporting) ###### [New in Amplitude: SQL in the Dashboard, Combined Events Segmentation Tab, & Improved Email Reporting](/blog/new-in-amplitude-sql-in-the-dashboard-combined-events-segmentation-tab-improved-email-reporting) [Aug 3, 2015](/blog/new-in-amplitude-sql-in-the-dashboard-combined-events-segmentation-tab-improved-email-reporting) [2 min read](/blog/new-in-amplitude-sql-in-the-dashboard-combined-events-segmentation-tab-improved-email-reporting) [Read ](/blog/new-on-amplitude-creating-custom-events-optimizely-integration-inequalities-for-event-properties-handling-merged-users) [Product](/blog/new-on-amplitude-creating-custom-events-optimizely-integration-inequalities-for-event-properties-handling-merged-users) ###### [Release Notes: May 2015](/blog/new-on-amplitude-creating-custom-events-optimizely-integration-inequalities-for-event-properties-handling-merged-users) [May 12, 2015](/blog/new-on-amplitude-creating-custom-events-optimizely-integration-inequalities-for-event-properties-handling-merged-users) [5 min read](/blog/new-on-amplitude-creating-custom-events-optimizely-integration-inequalities-for-event-properties-handling-merged-users) [Read ](/blog/faster-queries-uploading-custom-cohorts) [Product](/blog/faster-queries-uploading-custom-cohorts) ###### [New on Amplitude: Faster Queries and Uploading Custom Cohorts](/blog/faster-queries-uploading-custom-cohorts) [Apr 17, 2015](/blog/faster-queries-uploading-custom-cohorts) [2 min read](/blog/faster-queries-uploading-custom-cohorts) [Read ](/blog/new-features-stickiness-team-access-controls-email-alerts-redshift-playbook) [Product](/blog/new-features-stickiness-team-access-controls-email-alerts-redshift-playbook) ###### [New Features: Stickiness, Team Access Controls, Email Alerts, Redshift Playbook](/blog/new-features-stickiness-team-access-controls-email-alerts-redshift-playbook) [Mar 20, 2015](/blog/new-features-stickiness-team-access-controls-email-alerts-redshift-playbook) [3 min read](/blog/new-features-stickiness-team-access-controls-email-alerts-redshift-playbook) [Read ](/blog/feature-update-multiple-event-property-filters) [Product](/blog/feature-update-multiple-event-property-filters) ###### [Feature Update: Multiple Event Property Filters, Email Dashboard Reports, Identify API](/blog/feature-update-multiple-event-property-filters) [Feb 20, 2015](/blog/feature-update-multiple-event-property-filters) [4 min read](/blog/feature-update-multiple-event-property-filters) [Read ](/blog/team-sharing-custom-dashboards-amplitude) [Product](/blog/team-sharing-custom-dashboards-amplitude) ###### [New: Team Sharing and Custom Dashboards in Amplitude](/blog/team-sharing-custom-dashboards-amplitude) [Jan 9, 2015](/blog/team-sharing-custom-dashboards-amplitude) [2 min read](/blog/team-sharing-custom-dashboards-amplitude) [Read ](/blog/feature-update-funnel-details-and-cohort-flexibility) [Product](/blog/feature-update-funnel-details-and-cohort-flexibility) ###### [Feature Update Oct 2014: Funnel Details and Cohort Flexibility](/blog/feature-update-funnel-details-and-cohort-flexibility) [Oct 21, 2014](/blog/feature-update-funnel-details-and-cohort-flexibility) [2 min read](/blog/feature-update-funnel-details-and-cohort-flexibility) [Read ](/blog/feature-update-0918) [Product](/blog/feature-update-0918) ###### [Amplitude Feature Update: Segmenting on Event Properties, Double Group By, Retention on Event Properties, and Sessions on Web](/blog/feature-update-0918) [Sep 18, 2014](/blog/feature-update-0918) [2 min read](/blog/feature-update-0918)