# Former Principal Customer Success Manager, Amplitude

Laura Granahan has worked in customer success for over 10 years. She has a passion for marrying data with relationship building to deliver high-quality and meaningful engagement with her customers. 

Source: https://amplitude.com/en-us/blog/author/laura-granahan

---

##### Laura <!-- --><!-- -->Granahan

Former Principal Customer Success Manager, Amplitude

Laura Granahan has worked in customer success for over 10 years. She has a passion for marrying data with relationship building to deliver high-quality and meaningful engagement with her customers. She formerly worked with Amplitude's largest and most strategic customers supporting their analytics program development and driving user adoption.

#### Posts by <!-- -->Laura

[Read ](/blog/customer-success-b2b-saas)

[Insights](/blog/customer-success-b2b-saas)

###### [Customer Success in B2B SaaS: Best Practices for Retention & Expansion](/blog/customer-success-b2b-saas)

[Jul 16, 2024](/blog/customer-success-b2b-saas)

[9 min read](/blog/customer-success-b2b-saas)