---
title: Overview
description: "Learn how surveys can improve the feedback you get from your users, and preview the available templates."
product: guides-surveys
token_estimate: 496
---
# Overview

> For AI agents: a documentation index is available at [/docs/llms.txt](/docs/llms.txt). Append `.md` to any page URL for markdown, or send `Accept: text/markdown`.

Surveys collect user feedback. Like [guides](https://amplitude.com/docs/guides-and-surveys/guides), surveys target specific users to increase response rates.

Surveys support [conditional logic](https://amplitude.com/docs/guides-and-surveys/conditional-logic) based on survey responses and user properties. Conditional logic lets you branch survey paths and create personalized follow-up questions.

## Plan availability

Surveys is available on all plans. Go to [Amplitude pricing](https://amplitude.com/pricing) for plan details.

| Plan | Allowance | How to access |
| --- | --- | --- |
| Free | 1 | Included in plan |
| Plus | 1 | Included in plan. Add-on for 5 Live Surveys. |
| Growth | 2 | Included in plan. Add-on for Unlimited Surveys. |
| Enterprise | 2 | Included in plan. Add-on for Unlimited Surveys. |

_Availability reflects the latest Amplitude plans. If your organization is on an older plan, your access may differ. Check your plan under [Plans & Billing in your organization settings](/docs/admin/account-management/account-settings#organizational-settings), or contact your Amplitude account representative._

## Survey templates

Surveys offer different templates than [guides](https://amplitude.com/docs/guides-and-surveys/guide-overview#guide-templates). When you create a new survey, start with a blank survey or choose a template:

| Template | Use case |
| --- | --- |
| NPS | Measure customer satisfaction and loyalty by asking how likely a user is to recommend your product. |
| User feedback | Define your own questions to collect detailed input from users. |
| Rating | Gather initial reactions to evaluate product experiences. |
| Banner Survey | Build a custom survey using the Banner form factor. |
| Tooltip Survey | Build a custom survey using the Tooltip form factor. |