Surveys collect user feedback. Like [guides](/docs/guides-and-surveys/guides), surveys target specific users to increase response rates.

Surveys support [conditional logic](/docs/guides-and-surveys/conditional-logic) based on survey responses and user properties. Conditional logic lets you branch survey paths and create personalized follow-up questions.

## Survey templates

Surveys offer different templates than [guides](/docs/guides-and-surveys/guide-overview#guide-templates). When you create a new survey, start with a blank survey or choose a template:

| Template       | Use case                                                                                                  |
| -------------- | --------------------------------------------------------------------------------------------------------- |
| NPS            | Measure customer satisfaction and loyalty by asking how likely a user is to recommend your product.       |
| User feedback  | Define your own questions to collect detailed input from users.                                           |
| Rating         | Gather initial reactions to evaluate product experiences.                                                 |
| Banner Survey  | Build a custom survey using the Banner form factor.                                                       |
| Tooltip Survey | Build a custom survey using the Tooltip form factor.                                                      |