# Digital onboarding guide: profile, insurance, and first appointment

Source: https://amplitude.com/en-us/prompt-library/healthcare-digital-onboarding-guide-profile-insurance-and-first-appointment

---

[Prompt Library](/prompt-library)

Guides

# Digital onboarding guide: profile, insurance, and first appointment

Healthcare

Try this prompt

Create an in-app guide for new members who have created an account but have not completed their profile or booked an appointment within 48 hours. The guide should have four steps: (1) complete your health profile, (2) add your insurance information, (3) enable appointment reminders, (4) book your first visit. Per Amplitude's healthcare AI blog, digital onboarding drop-off is a primary care access gap — trigger this guide on every app open until all steps are complete, then suppress it permanently.

Click to copy

[Try in Amplitude →](https://app.amplitude.com/analytics?aiQuery=Create+an+in-app+guide+for+new+members+who+have+created+an+account+but+have+not+completed+their+profile+or+booked+an+appointment+within+48+hours.+The+guide+should+have+four+steps%3A+%281%29+complete+your+health+profile%2C+%282%29+add+your+insurance+information%2C+%283%29+enable+appointment+reminders%2C+%284%29+book+your+first+visit.+Per+Amplitude%27s+healthcare+AI+blog%2C+digital+onboarding+drop-off+is+a+primary+care+access+gap+%E2%80%94+trigger+this+guide+on+every+app+open+until+all+steps+are+complete%2C+then+suppress+it+permanently.\&siteLocation=prompt-library-detail-try)