# Signed-up-but-no-appointment cohort: 30-day re-engagement

Source: https://amplitude.com/en-us/prompt-library/healthcare-signed-up-but-no-appointment-cohort-30-day-re-engagement

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[Prompt Library](/prompt-library)

Activation

# Signed-up-but-no-appointment cohort: 30-day re-engagement

Healthcare

Try this prompt

Identify members who completed signup and profile setup but have not booked an appointment within 30 days — this is the core activation gap in digital health (per the Amplitude benchmarks report, 69% of products with strong early activation achieve strong 3-month retention). For this cohort: (1) size and monthly trend, (2) last action before going inactive, (3) recommended re-engagement sequence (push, in-app, or email) personalized by the care category they selected at signup. Track success as booking an appointment within 14 days of receiving the campaign.

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[Try in Amplitude →](https://app.amplitude.com/analytics?aiQuery=Identify+members+who+completed+signup+and+profile+setup+but+have+not+booked+an+appointment+within+30+days+%E2%80%94+this+is+the+core+activation+gap+in+digital+health+%28per+the+Amplitude+benchmarks+report%2C+69%25+of+products+with+strong+early+activation+achieve+strong+3-month+retention%29.+For+this+cohort%3A+%281%29+size+and+monthly+trend%2C+%282%29+last+action+before+going+inactive%2C+%283%29+recommended+re-engagement+sequence+%28push%2C+in-app%2C+or+email%29+personalized+by+the+care+category+they+selected+at+signup.+Track+success+as+booking+an+appointment+within+14+days+of+receiving+the+campaign.\&siteLocation=prompt-library-detail-try)