# January Coffee Chat | All Onboard! Expert Insights for Improving Product Adoption

Kick off the new year with a conversation on improving product adoption and customer onboarding with Ramli John, author of the book Product-Led Onboarding.

Source: https://amplitude.com/en-us/events/coffeechat-01-28-25

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On-Demand Webinar

# January Coffee Chat | All Onboard! Expert Insights for Improving Product Adoption

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Speaker

Host: Gabriel Galarza

Manager, Professional Services - Partner Programs, Amplitude

Ramli John

Product Adoption and Onboarding Expert

For most software products, 40-60% of users will sign up once—and never return.

This issue goes beyond customer churn; it’s a massive impact on revenue. When users don’t have a smooth onboarding experience, you increase your customer acquisition costs (CAC) and decrease their lifetime value (LTV). This situation puts your digital product at risk of becoming a cost center.

This January, follow along as we give you the best resources to address product adoption challenges. Join us for a coffee chat focused on product adoption with onboarding expert Ramli John on January 28.

During the conversation, we’ll hear from Ramli on:

- Common problems to avoid when onboarding new customers
- Tips for building a seamless onboarding experience
- Real-world examples of the benefits of investing in product adoption

Whether you’re creating a new onboarding flow or improving an existing one, we know you’ll get value out of this conversation.

In addition, 10 lucky attendees will win a $25 Starbucks gift card!\*

*\*To win, you must be in the US or Canada, attend the Coffee Chat live, and not use a personal email address to register for the event. Winners will be randomly chosen within 48 hours after the webinar concludes and contacted via email.*

[*Terms and Conditions*](https://info.amplitude.com/rs/138-CDN-550/images/1_28_25-Ts%26Cs-Amplitude-Coffee-Chat.pdf)