Media and Telecommunications Product Benchmarks for Mid-Size Companies

Explore real 2024 product data benchmarks for mid-size companies in the media and telecommunications industry to better understand your relative performance for key product indicators, like activation, engagement, and retention.

Media and Telecommunications Product Benchmarks for Mid-Size Companies

Acquisition

Acquisition metrics track how many new visitors are discovering your product, and help you understand where new visitors are coming from. Implementing acquisition metrics is crucial for monitoring the effectiveness of your business’s marketing and growth efforts.

These product acquisition benchmark metrics for mid-size companies in the media and telecommunications industry can be a baseline reference for comparing your own acquisition data.
Daily New User Growth Rate
1.9%
month-over-month
Weekly New User Growth Rate
4.4%
month-over-month
Monthly New User Growth Rate
6.6%
month-over-month
New User Growth Rate
Learn more about acquisition

Activation

Activation metrics, also known as onboarding metrics, track how well users learn to use and develop habits in your product. Activation is important because the users who find your product valuable early on are more likely to stick around longer.

These product activation rate benchmarks for mid-size companies in the media and telecommunications industry can be a baseline reference for comparing your own product activation rate.
Day 1
7.2%
Day 7
4.1%
Day 14
3.2%
Activation Rate
Learn more about activation

Engagement

Engagement metrics track how users interact with your product or platform. Interactions can include page views, clicks, and other key actions a user can take that indicates they’re getting value from the product.

These daily active user growth rate benchmarks for mid-size companies in the media and telecommunications industry can be a baseline reference for comparing your own product engagement metrics
Daily Active User Growth
3.3%
month-over-month
Weekly Active User Growth
3.6%
month-over-month
Month Active User Growth
4.2%
month-over-month
Engagement Growth Rate
Learn more about engagement

Retention

Retention metrics measure how many users return to your product over time, and they’re used to demonstrate loyalty and continued usage. Retention is one of the most important measures of how successfully you’re engaging your customer base.

These retention rate benchmarks for mid-size companies in the media and telecommunications industry can be a baseline reference for comparing your own product retention rate.
1 Month
9.5%
2 Month
7.9%
3 Month
6.3%
Retention Rate
Learn more about retention

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Frequently asked questions

We collect, anonymize, and report these benchmarks using performance and engagement data across relevant industry verticals and geographies from 2,300 organizations. We don’t include data from customers who have opted out from this benchmarking.

A benchmark metric is based on the average performance of a group. Benchmarks are often used to compare between different companies or industries, and they can be useful for setting expectations and creating goals.

This data was last updated in July 2023.