Browser SDK 1

The Browser SDK lets you send events to Amplitude.

Initialize the SDK

You must initialize the SDK before you can instrument any events. Your Amplitude project's API key is required. You can pass an optional user ID and config object in this call. You can use the SDK anywhere after it's initialized anywhere in an application.

1// Option 1, initialize with API_KEY only
2amplitude.init(API_KEY);
3 
4// Option 2, initialize with user ID if it's already known
5amplitude.init(API_KEY, 'user@amplitude.com');
6 
7// Option 3, initialize with configuration
8amplitude.init(API_KEY, 'user@amplitude.com', options);

Configure the SDK

Along with the basic configuration options, you can configure attribution.

Configure batching behavior

To support high-performance environments, the SDK sends events in batches. The track method queues in memory every event it logs. The SDK flushes events in batches in the background. Customize batch behavior with flushQueueSize and flushIntervalMillis. By default, the serverUrl is https://api2.amplitude.com/2/httpapi. For customers who want to send large batches of data at a time, set useBatch to true to set setServerUrl to batch event upload API https://api2.amplitude.com/batch. Both the regular mode and the batch mode use the same events upload threshold and flush time intervals.

 1amplitude.init(API_KEY, OPTIONAL_USER_ID, {
 2  // Events queued in memory will flush when number of events exceed upload threshold
 3  // Default value is 30
 4  flushQueueSize: 50,
 5  // Events queue will flush every certain milliseconds based on setting
 6  // Default value is 10000 milliseconds
 7  flushIntervalMillis: 20000,
 8  // Using batch mode with batch API endpoint, `https://api2.amplitude.com/batch`
 9  useBatch: true
10});

EU data residency

Configure the server zone when you initialize the client data to Amplitude's EU servers. The SDK sends data based on the server zone if it's set.

1amplitude.init(API_KEY, OPTIONAL_USER_ID, {
2  serverZone: 'EU',
3});

Debugging

Control the level of logs the SDK prints to the console with the following logLevel settings:

Set the logLevel parameter.

1amplitude.init(AMPLITUDE_API_KEY, OPTIONAL_USER_ID, {
2  logLevel: amplitude.Types.LogLevel.Warn,
3});

The default logger outputs log to the developer console. You can provide your own logger implementation based on the Logger interface for any customization purpose. For example, collecting any error messages from the SDK in a production environment.

Set the logger by configuring the loggerProvider with your own implementation.

1amplitude.init(AMPLITUDE_API_KEY, OPTIONAL_USER_ID, {
2  loggerProvider: new MyLogger(),
3});

Debug mode

Enable the debug mode by setting the logLevel to "Debug", for example:

1amplitude.init(AMPLITUDE_API_KEY, OPTIONAL_USER_ID, {
2  logLevel: amplitude.Types.LogLevel.Debug,
3});

With the default logger, extra function context information is output to the developer console when invoking any SDK public method, including:

• type: Category of this context, for example "invoke public method".
• name: Name of invoked function, for example "track".
• args: Arguments of the invoked function.
• stacktrace: Stacktrace of the invoked function.
• time: Start and end timestamp of the function invocation.
• states: Useful internal states snapshot before and after the function invocation.

Track an event

Events represent how users interact with your application. For example, "Button Clicked" might be an action you want to track.

1// Track a basic event
2amplitude.track('Button Clicked');
3 
4// Track events with optional properties
5const eventProperties = {
6  buttonColor: 'primary',
7};
8amplitude.track('Button Clicked', eventProperties);

You can also pass a BaseEvent object to track. For more information, see the BaseEvent interface for all available fields.

 1const event_properties = {
 2  buttonColor: 'primary',
 3};
 4 
 5const event = {
 6  event_type: "Button Clicked",
 7  event_properties,
 8  groups: { 'role': 'engineering' },
 9  group_properties: { 'groupPropertyKey': 'groupPropertyValue' }
10};
11 
12amplitude.track(event);

Track events to multiple projects

By default, Amplitude SDKs send data to one Amplitude project. To send data to more than one project, add an instance of the Amplitude SDK for each project you want to receive data. Then, pass instance variables to wherever you want to call Amplitude. Each instance allows for independent apiKey, userId, deviceId, and settings values.

1const defaultInstance = amplitude.createInstance();
2defaultInstance.init(API_KEY_DEFAULT);
3 
4const envInstance = amplitude.createInstance();
5envInstance.init(API_KEY_ENV, {
6  instanceName: 'env',
7});

Track default events

Starting in SDK version 1.9.1, the Browser SDK tracks default events, and adds a configuration to control the collection of default events. Browser SDK tracks the following default events:

• Page views
• Sessions
• Form interactions
• File downloads

Use the following code sample to start tracking all default events. Or, omit the configuration to keep them disabled.

1amplitude.init(API_KEY, OPTIONAL_USER_ID, {
2  defaultTracking: {
3    pageViews: true,
4    sessions: true,
5    formInteractions: true,
6    fileDownloads: true,
7  },
8});

To track all default events, you can also set config.defaultTracking to true. This setting enables the SDK to track any new default events that Amplitude may add.

1amplitude.init(API_KEY, OPTIONAL_USER_ID, {
2  defaultTracking: true,
3});

Track page views

When you set config.defaultTracking.pageViews to true, Amplitude uses default page view tracking behavior. This sends a page view event on initialization and appears in Amplitude as [Amplitude] Page Viewed.

1amplitude.init(API_KEY, OPTIONAL_USER_ID, {
2  defaultTracking: {
3    pageViews: true,
4  },
5});

Advanced configuration for tracking page views

Use advanced configuration for better control of when the SDK sends page view events.

For example, you can configure Amplitude to track page views only when the URL path contains a certain substring, for example home.

1amplitude.init(API_KEY, OPTIONAL_USER_ID, {
2  defaultTracking: {
3    pageViews: {
4      trackOn: () => {
5        return window.location.pathname.includes('home');
6      },
7    },
8  },
9});

Amplitude tracks the following information with page view events.

Check this example to understand how to enrich default page view events, such as adding more properties along with page view tracking.

For more information, see this example to understand how to enrich default page view events, such as adding more properties along with page view tracking.

Track sessions

Set config.defaultTracking.sessions to true to enable Amplitude to track sessions.

1amplitude.init(API_KEY, OPTIONAL_USER_ID, {
2  defaultTracking: {
3    sessions: true,
4  },
5});

A session is the period of time a user has your website open. See How Amplitude defines sessions for more information. When a new session starts, Amplitude tracks a session start event is and is the first event of the session. The event type for session start is [Amplitude] Start Session. When an existing session ends, Amplitude tracks [Amplitude] End Sessions, which is the last event of the session.

Track form interactions

Set config.defaultTracking.formInteractions to true to enable Amplitude to track form interactions.

1amplitude.init(API_KEY, OPTIONAL_USER_ID, {
2  defaultTracking: {
3    formInteractions: true,
4  },
5});

Amplitued tracks [Amplitude] Form Started when the user initially interacts with the form. An initial interaction can be the first change to a text input, radio button, or dropdown.

Amplitude tracks [Amplitude] Form Submitted when the user submits the form. If the user submits a form with no initial change to any form fields, Amplitude sends both [Amplitude] Form Started and [Amplitude] Form Submitted events.

Amplitude can track forms that built with <form> tags and <input> tags nested. For example:

1<form id="subscriber-form" name="subscriber-form" action="/subscribe">
2  <input type="text" />
3  <input type="submit" />
4</form>

Track file downloads

Set config.defaultTracking.fileDownloads to true to enable Amplitude to track file downloads.

1amplitude.init(API_KEY, OPTIONAL_USER_ID, {
2  defaultTracking: {
3    fileDownloads: true,
4  },
5});

Amplitude tracks a file download event when an anchor or <a> tag linked to a file is clicked. The event type for file download is [Amplitude] File Downloaded. Amplitude determines that the anchor or <a> tag linked to a file if the file extension matches the following regex:

pdf|xlsx?|docx?|txt|rtf|csv|exe|key|pp(s|t|tx)|7z|pkg|rar|gz|zip|avi|mov|mp4|mpe?g|wmv|midi?|mp3|wav|wma

User properties

User properties are details like device details, user preferences, or language to help you understand your users at the time they performed an action in your app.

Identify is for setting the user properties of a particular user without sending any event. The SDK supports the operations set, setOnce, unset, add, append, prepend, preInsert, postInsert, and remove on individual user properties. Declare the operations via a provided Identify interface. You can chain together multiple operations in a single Identify object. The Identify object is then passed to the Amplitude client to send to the server.

Set a user property

The Identify object provides controls over setting user properties. It works like this: first, instantiate an Identify object, then call Identify methods on it, and finally, the client can make a call with the Identify object.

1const identifyEvent = new amplitude.Identify();
2amplitude.identify(identifyEvent);

Identify.set

This method sets the value of a user property. For example, you can set a role property of a user.

1const identifyEvent = new amplitude.Identify();
2identifyEvent.set('location', 'LAX');
3 
4amplitude.identify(identifyEvent);

Identify.setOnce

This method sets the value of a user property only one time. Subsequent calls using setOnce() are ignored. For example, you can set an initial login method for a user and because only the initial value is tracked, setOnce() ignores later calls.

1const identifyEvent = new amplitude.Identify();
2identifyEvent.setOnce('initial-location', 'SFO');
3 
4identify(identifyEvent);

Identify.add

This method increments a user property by some numerical value. If the user property doesn't have a value set yet, it's initialized to 0 before it's incremented. For example, you can track a user's travel count.

1const identifyEvent = new amplitude.Identify();
2identifyEvent.add('travel-count', 1);
3 
4amplitude.identify(identifyEvent);

Arrays in user properties

You can use arrays as user properties. Directly set arrays or use prepend, append, preInsert and postInsert to generate an array.

Identify.prepend

This method prepends a value or values to a user property array. If the user property doesn't have a value set yet, it's initialized to an empty list before the new values are prepended.

1const identifyEvent = new Identify();
2identifyEvent.prepend('visited-locations', 'LAX');
3 
4identify(identifyEvent);

Identify.append

This method appends a value or values to a user property array. If the user property doesn't have a value set yet, it's initialized to an empty list before the new values are prepended.

1const identifyEvent = new amplitude.Identify();
2identifyEvent.append('visited-locations', 'SFO');
3 
4amplitude.identify(identifyEvent);

Identify.preInsert

This method pre-inserts a value or values to a user property if it doesn't exist in the user property yet. Pre-insert means inserting the values at the beginning of a given list. If the user property doesn't have a value set yet, it's initialized to an empty list before the new values are pre-inserted. If the user property has an existing value, this method is a no-op.

1const identifyEvent = new amplitude.Identify();
2identifyEvent.preInsert('unique-locations', 'LAX');
3 
4identify(identifyEvent);

Identify.postInsert

This method post-inserts a value or values to a user property if it doesn't exist in the user property yet. Post-insert means inserting the values at the end of a given list. If the user property doesn't have a value set yet, it's initialized to an empty list before the new values are post-inserted. If the user property has an existing value, this method is a no-op..

1const identifyEvent = new amplitude.Identify();
2identifyEvent.postInsert('unique-locations', 'SFO');
3 
4amplitude.identify(identifyEvent);

Identify.remove

This method removes a value or values to a user property if it exists in the user property. Remove means remove the existing values from the given list. If the user property has an existing value, this method is a no-op.

1const identifyEvent = new amplitude.Identify();
2identifyEvent.remove('unique-locations', 'JFK')
3 
4amplitude.identify(identifyEvent);

User groups

Amplitude supports assigning users to groups and performing queries, such as Count by Distinct, on those groups. If at least one member of the group has performed the specific event, then the count includes the group.

For example, you want to group your users based on what organization they're in by using an 'orgId'. Joe is in 'orgId' '10', and Sue is in 'orgId' '15'. Sue and Joe both perform a certain event. You can query their organizations in the Event Segmentation Chart.

When setting groups, define a groupType and groupName. In the previous example, 'orgId' is the groupType and '10' and '15' are the values for groupName. Another example of a groupType could be 'sport' with groupName values like 'tennis' and 'baseball'.

Setting a group also sets the groupType:groupName as a user property, and overwrites any existing groupName value set for that user's groupType, and the corresponding user property value. groupType is a string, and groupName can be either a string or an array of strings to tell that a user is in multiple groups.

1// set group with a single group name
2amplitude.setGroup('orgId', '15');

1// set group with multiple group names
2amplitude.setGroup('sport', ['soccer', 'tennis']);

You can also set event-level groups by passing an Event Object with groups to track. With event-level groups, the group designation applies only to the specific event being logged, and doesn't persist on the user unless you explicitly set it with setGroup.

1amplitude.track({
2  event_type: 'event type',
3  event_properties: { eventPropertyKey: 'event property value' },
4  groups: { 'orgId': '15' }
5})

Track revenue

The preferred method of tracking revenue for a user is to use revenue() in conjunction with the provided Revenue interface. Revenue instances store each revenue transaction and allow you to define several special revenue properties (such as 'revenueType' and 'productIdentifier') that are used in Amplitude's Event Segmentation and Revenue LTV charts. These Revenue instance objects are then passed into revenue() to send as revenue events to Amplitude. This lets automatically display data relevant to revenue in the platform. You can use this to track both in-app and non-in-app purchases.

To track revenue from a user, call revenue each time a user generates revenue. In this example, 3 units of a product were purchased at $3.99.

1const event = new amplitude.Revenue()
2  .setProductId('com.company.productId')
3  .setPrice(3.99)
4  .setQuantity(3);
5 
6amplitude.revenue(event);

Revenue interface

Flush the event buffer

The flush method triggers the client to send buffered events immediately.

1amplitude.flush();

By default, flush is called automatically in an interval, if you want to flush the events altogether, you can control the async flow with the optional Promise interface, for example:

1amplitude.init(API_KEY).promise.then(function() {
2  amplitude.track('Button Clicked');
3  amplitude.flush();
4});

Custom user ID

If your app has its login system that you want to track users with, you can call setUserId at any time.

1amplitude.setUserId('user@amplitude.com');

You can also assign the User ID as an argument to the init call.

1amplitude.init(API_KEY, 'user@amplitude.com');

Custom session ID

You can assign a new Session ID using setSessionId. When setting a custom session ID, make sure the value is in milliseconds since epoch (Unix Timestamp).

1amplitude.setSessionId(Date.now());

Custom device ID

If your app has its login system that you want to track users with, you can call setUserId at any time.

You can assign a new device ID using deviceId. When setting a custom device ID, make sure the value is sufficiently unique. Amplitude recommends using a UUID.

1amplitude.setDeviceId(uuid());

Reset when a user logs out

reset is a shortcut to anonymize users after they log out, by:

• setting userId to undefined
• setting deviceId to a new UUID value

With an undefined userId and a completely new deviceId, the current user would appear as a brand new user in dashboard.

1amplitude.reset();

Opt users out of tracking

You can turn off logging for a given user by setting setOptOut to true.

1amplitude.setOptOut(true);

Events aren't saved or sent to the server while setOptOut is enabled, and the setting persists across page loads.

Re-enable logging by setting setOptOut to false.

1amplitude.setOptOut(false);

Optional tracking

By default, the SDK tracks these properties automatically. You can override this behavior by passing a configuration called trackingOptions when initializing the SDK, setting the appropriate options to false.

 1amplitude.init(API_KEY, OPTIONAL_USER_ID, {
 2  trackingOptions: {
 3    deviceManufacturer: false,
 4    deviceModel: false,
 5    ipAddress: false,
 6    language: false,
 7    osName: false,
 8    osVersion: false,
 9    platform: false,
10  },
11});

Callback

All asynchronous APIs are optionally awaitable through a Promise interface. This also serves as a callback interface.

1amplitude.init("apikey", "12321.com").promise.then(function(result) {
2  // init callback
3})
4 
5amplitude.track('Button Clicked').promise.then(function(result) {
6  result.event; // {...} (The final event object sent to Amplitude)
7  result.code; // 200 (The HTTP response status code of the request.
8  result.message; // "Event tracked successfully" (The response message)
9});

1// Using async/await
2const initResult = await amplitude.init("apikey", "12321.com").promise;
3 
4const results = await amplitude.track('Button Clicked').promise;
5result.event; // {...} (The final event object sent to Amplitude)
6result.code; // 200 (The HTTP response status code of the request.
7result.message; // "Event tracked successfully" (The response message)

Plugins

Plugins allow you to extend Amplitude SDK's behavior by, for example, modifying event properties (enrichment type) or sending to third-party APIs (destination type). A plugin is an object with methods setup() and execute().

add

The add method adds a plugin to Amplitude. Plugins can help processing and sending events.

1amplitude.add(new Plugin());

remove

The remove method removes the given plugin name from the client instance if it exists.

1amplitude.remove(plugin.name);

Create your custom plugin

Plugin.setup

This method contains logic for preparing the plugin for use and has config as a parameter. The expected return value is undefined. A typical use for this method, is to copy configuration from config or instantiate plugin dependencies. This method is called when the plugin is registered to the client via amplitude.add().

Plugin.execute

This method contains the logic for processing events and has event as parameter. If used as enrichment type plugin, the expected return value is the modified/enriched event. If used as a destination type plugin, the expected return value is a map with keys: event (BaseEvent), code (number), and message (string). This method is called for each event that's instrumented using the client interface, including Identify, GroupIdentify and Revenue events.

Plugin examples

Destination type plugin

Here's an example of a plugin that sends each event that's instrumented to a target server URL using your preferred HTTP client.

 1function myDestinationPlugin (serverUrl) {
 2  const name = 'my-destination-plugin';
 3  const type = amplitude.Types.PluginType.DESTINATION;
 4  let amplitudeConfig;
 5 
 6  /**
 7   * setup() is called on plugin installation
 8   * example: amplitude.add(new myDestinationPlugin());
 9   */
10  const setup = function (config) {
11    amplitudeConfig = config;
12  }
13 
14  /**
15   * execute() is called on each event instrumented
16   * example: amplitude.track('New Event');
17   */
18  const execute = function (event) {
19    const payload = {
20      key: 'secret',
21      data: event,
22    };
23    return fetch(this.serverUrl, {
24      method: 'POST',
25      headers: {
26        'Content-Type': 'application/json',
27        Accept: '*/*',
28      },
29      body: JSON.stringify(payload),
30    }).then(function(response) {
31      return {
32        code: response.status,
33        event: event,
34        message: response.statusText,
35      };
36    });
37  }
38 
39  return {
40    name,
41    type,
42    setup,
43    execute,
44  },
45}
46 
47amplitude.init(API_KEY);
48amplitude.add(myDestinationPlugin('https://custom.domain.com'));

Enrichment type plugin

Here's an example of a plugin that modifies each event that's instrumented by adding an increment integer to event_id property of an event starting from 100.

 1const addEventIdPlugin = () => {
 2  const name = 'add-event-id';
 3  const type = amplitude.Types.PluginType.ENRICHMENT;
 4  let currentId = 100;
 5  let amplitudeConfig;
 6 
 7  /**
 8   * setup() is called on plugin installation
 9   * example: amplitude.add(new AddEventIdPlugin());
10   */
11  const setup = function (config) {
12    amplitudeConfig = config;
13  }
14 
15  /**
16   * execute() is called on each event instrumented
17   * example: client.track('New Event');
18   */
19  const execute = function (event: Event) {
20    event.event_id = currentId++;
21    return event;
22  }
23 
24  return {
25    name,
26    type,
27    setup,
28    execute,
29  }
30}
31 
32amplitude.init(API_KEY);
33amplitude.add(addEventIdPlugin());

Web attribution enrichment plugin

Download the plugin-web-attribution-browser package and add the webAttributionPlugin before you call the init method.

1npm install @amplitude/plugin-web-attribution-browser

1yarn add @amplitude/plugin-web-attribution-browser

Add the plugin to the Amplitude instance.

1amplitude.add(webAttributionPlugin());
2amplitude.init(API_KEY);

See the configuration options.

Learn more about what the Web Attribution Plugin supports.

Differences from the base SDK

Enabling the Attribution plugin overwrites the default attribution tracking behavior of the SDK.

The SDK’s built in attribution tracking only tracks attribution at the start of sessions. This mean if a user re-enters the site through a new campaign channel (such as direct or an ad) in the middle of a session, this new channel isn't recorded.

If the trackNewCampaigns option is set to true, the campaigns are tracked, and the user’s session is reset when a new campaign is detected.

The Attribution plugin tracks all campaigns, regardless of whether the user is at the start of a session.

Set the resetSessionOnNewCampaign option to true to cause the user’s session to be reset when a new campaign is detected. The session isn't reset in the case where the referrer is just a different subdomain of your site.

Page view enrichment plugin

Download the plugin-page-view-tracking-browser and add pageViewTrackingPlugin before calling the init method.

1npm install @amplitude/plugin-page-view-tracking-browser

1yarn add @amplitude/plugin-page-view-tracking-browser

Add plugin to the Amplitude instance.

1amplitude.add(pageViewTrackingPlugin());
2amplitude.init(API_KEY);

See the configuration options. Learn more about what the Page View Plugin supports.

Differences from base SDK

The base SDK sends Page View events when a user’s campaign is tracked if the attribution.trackPageViews option is set to true.

The page view plugin sends a Page View event on each page a user visits by default. It also offers options to customize this behavior.

Troubleshooting and debugging

Debugging in a browser can help you identify problems related to your code's implementation, as well as potential issues within the SDKs you're using. Here's a basic guide on how to use the browser's built-in Developer Tools (DevTools) for debugging.

Console

You can find JavaScript errors under Inspect > Console, which might have the details about the line of code and file that caused the problem. The console also allows you to execute JavaScript code in real time.

• Enable debug mode by following these instructions. Then With the default logger, extra function context information will be output to the developer console when any SDK public method is invoked, which can be helpful for debugging.

• Amplitude supports SDK deferred initialization. Events tracked before initialization will be dispatched after the initialization call. If you cannot send events but can send the event successfully after entering amplitude.init(API_KEY, 'USER_ID') in the browser console, it indicates that your amplitude.init call might not have been triggered in your codebase or you aren't using the correct Amplitude instance during initialization."

Network Request

Use the Inspect > Network tab to view all network requests made by your page. Search for the Amplitude request.

Check the response code and ensure that the response payload is as expected.

Instrumentation Explorer/Chrome Extension

The Amplitude Instrumentation Explorer is an extension available in the Google Chrome Web Store. The extension captures each Amplitude event you trigger and displays it in the extension popup. It's important to ensure that the event has been sent out successfully and to check the context in the event payload.

Check here for more details.

Common Issues

The following are common issues specific to Browser SDK. For additional general common issues, see SDK Troubleshooting and Debugging.

AD Blocker

Ad Blocker might lead to event dropping. The following errors indicate that the tracking has been affected by Ad Blocker. When loading via a script tag, an error may appear in the console/network tab while loading the SDK script. When loaded with npm package, there could be errors in the network tab when trying to send events to the server. The errors might vary depending on the browser.

• Chrome (Ubuntu, MacOS) Console: error net::ERR_BLOCKED_BY_CLIENT Network: status (blocked:other)
• Firefox (Ubuntu) Console: error text doesn’t contain any blocking-specific info Network: Transferred column contains the name of plugin Blocked by uBlock Origin
• Safari (MacOS) Console: error contains text Content Blocker prevented frame ... from loading a resource from ... Network: it looks like blocked requests aren't listed. Not sure if it’s possible to show them.

Amplitude recommends using a proxy server to avoid this situation.

Cookies related

Here is the information SDK stored in the cookies. This means that client behavior, like disabling cookies or using a private browser/window/tab, will affect the persistence of these saved values in the cookies. If these values aren't persistent or aren't increasing by one, that could be the reason.

CORS

Cross-Origin Resource Sharing (CORS) is a security measure implemented by browsers to restrict how resources on a web page can be requested from a different domain. It might cause this issue if you used setServerURL.

Access to fetch at 'xxx' from origin 'xxx' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource. If an opaque response serves your needs, set the request's mode to 'no-cors' to fetch the resource with CORS disabled.

Cross-origin resource sharing (CORS) prevents a malicious site from reading another site's data without permission. The error message suggests that the server you're trying to access isn't allowing your origin to access the requested resource. This is due to the lack of the Access-Control-Allow-Origin header in the server's response.

• If you have control over the server, you can "Update the server's CORS policy". Add the Access-Control-Allow-Origin header to the server's responses. This would allow your origin to make requests. The value of Access-Control-Allow-Origin can be * to allow all origins, or it can be the specific URL of your web page.

• If you don't have control over the server, you can set up a proxy server that adds the necessary CORS headers. The web page makes requests to the proxy, which then makes requests to the actual server. The proxy adds the Access-Control-Allow-Origin header to the response before sending it back to the web page.

If you have set up an API proxy and run into configuration issues related to that on a platform you’ve selected, that’s no longer an SDK issue but an integration issue between your application and the service provider.

Events fired but no network requests

If you set the logger to "Debug" level, and see track calls in the developer console, the track() method has been called. If you don't see the corresponding event in Amplitude, the Amplitude Instrumentation Explorer Chrome extension, or the network request tab of the browser, the event wasn't sent to Amplitude. Events are fired and placed in the SDK's internal queue upon a successful track() call, but sometimes these queued events may not send successfully. This can happen when an in-progress HTTP request is cancelled. For example, if you close the browser or leave the page.

There are two ways to address this issue:

1. If you use standard network requests, set the transport to beacon during initialization or set the transport to beacon upon page exit. sendBeacon doesn't work in this case because it sends events in the background, and doesn't return server responses like 4xx or 5xx. As a result, it doesn't retry on failure. sendBeacon sends only scheduled requests in the background. For more information, see the sendBeacon section.

2. To make track() synchronous, add the await keyword before the call.

Advanced topics

Cross-domain tracking

You can track anonymous behavior across two different domains. Amplitude identifies anonymous users by their device IDs which must be passed between the domains. For example:

• Site 1: www.example.com
• Site 2: www.example.org

Users who start on Site 1 and then navigate to Site 2 must have the device ID generated from Site 1 passed as a parameter to Site 2. Site 2 then needs to initialize the SDK with the device ID.

The SDK can parse the URL parameter automatically if deviceId is in the URL query parameters.

1. From Site 1, grab the device ID from getDeviceId().
2. Pass the device ID to Site 2 via a URL parameter when the user navigates. (for example: www.example.com?deviceId=device_id_from_site_1)
3. Initialize the Amplitude SDK on Site 2 with init('API_KEY', null).

If the deviceId isn't provided with the init like init('API_KEY', null, { deviceId: 'custom-device-id' }), then it automatically fallbacks to using the URL parameter.

Custom HTTP client

You can provide an implementation of Transport interface to the transportProvider configuration option for customization purpose, for example, sending requests to your proxy server with customized HTTP request headers.

1class MyTransport {
2  send(serverUrl, payload) {
3    // check example: https://github.com/amplitude/Amplitude-TypeScript/blob/main/packages/analytics-client-common/src/transports/fetch.ts
4  }
5}
6 
7amplitude.init(API_KEY, OPTIONAL_USER_ID, {
8  transportProvider: new MyTransport(),
9});

Use sendBeacon

Unlike standard network requests, sendBeacon sends events in the background, even if the user closes the browser or leaves the page.

Set the transport to use sendBeacon for all events

To send an event using sendBeacon, set the transport SDK option to 'beacon' in one of two ways

1amplitude.init(API_KEY, 'user@amplitude.com',
2  {
3    transport: TransportType.SendBeacon,
4    // To make sure the event will be scheduled right away.
5    flushIntervalMillis: 0,
6    flushQueueSize: 1,
7  }
8);

Set the transport to use beacon only when exiting page

Amplitude recommends adding your own event listener for pagehide event.

1window.addEventListener('pagehide',
2  () => {
3    amplitude.setTransport('beacon')
4    // Sets https transport to use `sendBeacon` API
5    amplitude.flush()
6  },
7);

Content security policy (CSP)

If your web app configures the strict Content Security Policy (CSP) for security concerns, adjust the policy to whitelist the Amplitude domains:

• When using "Script Loader", add https://*.amplitude.com to script-src.
• Add https://*.amplitude.com to connect-src.

Cookie management

The Browser SDK uses cookie storage to persist information that multiple subdomains of the same domain may likely want to share. This includes information like user sessions and marketing campaigns, which are stored in separate cookie entries.

Cookie prefix

• AMP: The SDK creates user session cookies with AMP prefix and the first ten digits of the API key: AMP_{first_ten_digits_API_KEY}.
• AMP_MKTG: The SDK creates marketing campaign cookies with AMP_MKTG and the first ten digits of the API key: AMP_MKTG_{first_ten_digits_API_KEY}.
• AMP_TEST: On initialization, the SDK creates a cookie with AMP_TEST prefix to check whether the cookie storage is working properly. Then the SDK sets the value as the current time, retrieves the cookie by a key and checks if the retrieved value matches the original set time. You can safely delete the AMP_TEST prefix cookies if, for some reason, they're not successfully deleted.
• AMP_TDLTEST: On initialization, the SDK creates a cookie with AMP_TDLTEST prefix to find a subdomain that supports cookie storage. For example, when checking for cookie support on https://analytics.amplitude.com/amplitude/home the SDK first tries to find a subdomain that matches the root domain (amplitude.com) and then falls back to the full domain (analytics.amplitude.com). You can safely delete the AMP_TDLTEST prefix cookies if, for some reason, they're not successfully deleted.

Cookie domain

By default, the SDK assigns these cookies to the top-level domain which supports cookie storage. Cookies can be shared on multiple subdomains which allows for a seamless user experience across all subdomains.

For example, if a user logs into the website on one subdomain (data.amplitude.com) where the SDK is initialized. On initialization, the SDK assigns cookies to .amplitude.com. If the user then navigates to another subdomain (analytics.amplitude.com), the login information can be seamlessly shared by shared cookies.

Cookie data

The SDK creates two types of cookies: user session cookies and marketing campaign cookies.

Disable cookies

You can opt-out of using cookies by setting disableCookies to true so that the SDK will use LocalStorage instead. LocalStorage is a great alternative, but because access to LocalStorage is restricted by subdomain, you can't track anonymous users across subdomains of your product (for example: www.amplitude.com vs analytics.amplitude.com).

Device ID lifecycle

The SDK initializes the device ID in the following order, with the device ID being set to the first valid value encountered:

1. Device id in configuration on initialization
2. "deviceId" value from URL param, for example http://example.com/?deviceId=123456789. See cross domain tracking for more details
3. Device id in cookie storage. Refer to cookie management for more details
4. Device id in cookie storage of Browser SDK. Refer to cookie management for more details
5. A randomly generated 36-character UUID

When does a device ID change

A device ID changes in many scenarios:

• setDeviceId() is called explicitly
• By default the SDK stores device IDs in cookies, so a device ID will change if a user clears cookies, uses another device, or uses privacy mode
• On initialization, a device ID is passed in from URL param deviceId
• reset() is called

Custom device ID

You can assign a new device ID using setDeviceId(). When setting a custom device ID, make sure the value is sufficiently unique. Amplitude recommends using a UUID.

1amplitude.setDeviceId(uuid());

Get device ID

You can use the helper method getDeviceId() to get the value of the current deviceId.

1const deviceId = amplitude.getDeviceId();