This article helps you:
Enable users to access Amplitude projects in your organization, and manage how they do it
Amplitude Analytics Admin Essentials
Learn essential steps and best practices for setting up and administering Amplitude
Learn Admin EssentialsBefore a user can gain access to any Amplitude projects, you need to add them to your Amplitude organization. You should do this immediately after creating an organization.
Manage users from the Members page. Navigate to Settings > Organization settings > Members & Groups.
At the top of the page, find an overview of users for your organization: the number of total users, joined users, pending users, and users requesting access.
Only admins and managers can add or remove users.
To invite new users, follow these steps:
In addition to inviting users to the organization, you can also allow team members to request access. They can to request it from the login page, an action that prompts admin approval.
To turn this setting on, navigate to Advanced Settings and switch the Allow Team Members to Request Access toggle to Enabled.
Email address are unique identifiers for Amplitude user accounts. As a result, neither users or administrators can change a user account's email address.
To work around this, follow these steps:
All current users are visible in the Joined Users view, while Pending Users shows those who still have an outstanding invite. An admin or manager can adjust any user's organization role or permissions with the dropdown menu in the Role column. Enterprise customers with project-level permissions enabled will need to select the checkbox next to a user's name to manage their individual permissions.
To change user permissions in Amplitude, follow these steps:
With project-level permissions, a user can have a different role for each project within an organization. This enables multiple teams in your company to operate autonomously and manage their own datasets. For example, a user may have Manager-level permission in one project, but Viewer-level permission in another. Users without access to a project cannot view any content that belongs in that project.
When viewing all members of your organization, members will either be listed as User or Admin. If you are an Admin or Manager of a project in the organization, you can view and modify an individual member's role per project by clicking the checkbox next to the member's name and selecting "Manage Project Access". Managers will only be able to modify a user's role for the project where they are a Manager.
Please reach out to your Customer Success Manager to enable project-level permissions as this is not enabled by default.
When a user leaves the company or is otherwise no longer part of an Amplitude organization, any content they created will no longer have an owner. Depending on the nature of that content, situations like this can significantly hamper your company’s analytics work.
Admins can avoid this by using the bulk transfer ownership feature to designate another user as the owner of that orphaned content. Navigate to Settings > Organization settings > Members & Groups, and then click Bulk Transfer Edit Access.
You can also transfer content when you’re removing a user. Simply check the box on the Remove Members? modal, and Amplitude will give you the option to transfer each removed user's content to another existing user.
Note that you can only transfer a user’s content before they are deleted from the organization. The user who receives the content must have logged into Amplitude at least once in the 30 days prior, and you may have to explicitly grant them the permissions they need to access the content you’ve given them.
Things to know before doing an email domain migration:
To request an email domain change, submit a ticket with the following information:
An admin must request email domain changes. If you are not an admin of the organization, CC an admin in your request.
March 18th, 2025
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