This article helps you:
Set up a webhook and assign custom monitors to it
Post monitors directly into a Slack channel
Webhooks are automated messages your application sends when something happens. They include a message (or payload) and are sent to a unique endpoint. They're an efficient way for one application to deliver real-time information to other applications, without having to wait for your API to poll data.
Custom alerts notify you when your most important KPIs change in meaningful ways.
With webhooks for custom monitors, you can use a webhook to send triggered monitors to an endpoint for a number of applications whenever user behavior changes in a way that affects your KPIs.
This feature is only available to Enterprise customers and those with the Insights package.
To create and configure a webhook, follow these steps:
Once you’ve chosen your custom monitors, you can test your endpoint by clicking Send a test message to see how the message will be posted to your endpoint.
One of the most common applications of webhooks and custom monitors is to send triggered monitors to a Slack channel.
To post monitors to your Slack workspace, you’ll need to have a Slack app created. If you don’t have one, Slack outlines the process here.
If you do have an existing Slack app, follow these steps:
https://hooks.slack.com/services/T00000000/B00000000/XXXXXXXXXXXXXXXXXXXXXXXX
Form there, you can select the monitors you want posted to your Slack channel and test the URL. Now, the monitors you’ve selected will also post to your Slack channel when triggered.
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May 10th, 2024
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