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Amplitude Academy

Engage Your Users with Guides and Surveys

Learn to deliver targeted, in-product messages that drive adoption, engagement, and retention with Amplitude's Guides and Surveys.

Get started

Before you start with Guides and Surveys, install one of the available SDKs based on where you want to display guides and surveys.

To open Guides and Surveys, select Guides and Surveys in the left navigation in Amplitude.

Overview tab

The Overview tab shows how your guides and surveys perform. It provides insights into engagement, interactions, and user behavior, so you can track in-product guidance performance in one place.

Filter card

The Filter card narrows the scope of your analysis to a specific date range, segment, or property condition. For example, view users on a specific account tier, or find users who performed a specific action.

Views and completions over time

This section displays line charts for surveys viewed, surveys completed, guides viewed, and guides completed over the time range defined in the filter card.

Use Microscope on this chart to investigate with session replays and user streams. You can also target users in a data point with follow-up guides or surveys, create a cohort, or download the users for export to another system.

Total guide views

This section shows the total number of non-unique views for guides over the last 30 days. Use this number to track engagement across all live guides.

Recent guides performance

This section displays individual guides and their view counts over the last 30 days. Use this section to compare how different guides perform.

Total survey responses

This section shows the total number of survey responses from all active surveys over the last 30 days.

Recent survey performance

This section displays individual surveys and their response counts over the last 30 days. Use this section to analyze user response rates and identify trends.

Rage closes

This section measures the percentage of users who rage closed a guide or survey. A high rage close rate can indicate poor timing or intrusive placement.

Rage closes

Amplitude treats a guide or survey that was rapidly dismissed or exited as "rage closed". This behavior indicates user dissatisfaction.

Guides and Surveys interactions

This section provides a real-time feed of how users interact with your guides and surveys. Use this feed to track engagement patterns and optimize your content.

Supported apps

Guides and Surveys supports web, iOS, Android, and React Native apps. Select the target app or environment when you create a new guide or survey.

Enable or disable apps

Guides and Surveys has a project-level setting that enables or disables different environments, called "apps". When you enable an app, it appears as an option when you create a new guide or survey.

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