Before you get started with Guides and Surveys, install the SDK on your website or application.
Click Guides and Surveys in the left navigation in Amplitude to get started.
The Overview tab provides a high-level snapshot about how your Guides and Surveys perform. It provides key insights into engagement, interactions, and user behavior.
This tab provides a single location to track how well your in-product guidance performs. Is a new guide gaining traction? Are users completing your surveys? This tab provides a pulse check.
The Filter card enables you to narrow the scope of your analysis to a specific date range, segment, or property condition. For example, look at a users on a specific account tier engaged, or find users who performed a specific action.
View line charts for surveys viewed, surveys completed, guides viewed, and guides completed over the time range defined in the filter card.
Use Microscope on this chart to dive deeper with session replays, user streams, and session replays. Or target the users in that data point with follow up guides or surveys, create cohort, or download the users for export to another system.
Provides the total number of non-unique views for guides over the last 30 days. Use this to help track engagement across all live guides.
Displays a breakdown of individual guides and their view counts, over the last 30 days. Use this to compare how different guides perform at a glance.
Shows the total number of survey responses from all active surveys, over the last 30 days.
Displays a detailed view of individual surveys and their responses over the last 30 days. Use this value to analyze user response rates and identify trends.
Measures the percentage of users who rage closed a guide or survey. High rage close rates could mean poor timing or intrusive placement.
Amplitude considers a guide or survey that was rapidly dismissed or exited to be "rage closed". This behavior indicates user dissatisfaction.
Provides a realtime feed that shows how users are interacting with your Guides and Surveys. Use this data to track engagement patterns and make optimizations.
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February 7th, 2025
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