Overview

Guides are versatile, in-product messages that gently nudge your users toward completing specific tasks, exploring new features, or learning more about your product. Unlike traditional popups that can feel interruptive, guides focus on being helpful and timely. Guides use behavioral triggers, strike detection, and rate-limiting mechanisms to avoid annoying users.

Guide templates

When you create a new guide, you can start with a blank guide, or use a template. Guides includes the following templates:

Template	Use case
Tour	Guide users to explore your product.
Announcement	Tell your users something, like information about a product changes, company updates, or new features.
Checklists	Help your users complete tasks by showing them step-by-step instructions.
Banners	Highlight important messages or alerts.
Tooltips	Provide quick tips or additional context, related to a specific element on screen.