Throttling

This article helps you:

  • Understand what throttling is

  • Set throttling for your guide or survey

Throttling is a way to slow down the rate at which a guide or a survey appears for your user. Depending on how many guides, surveys, or nudges you have created, it's important to set limits on how many appear for each user or how often users experience them. You don't want users to feel overwhelmed or annoyed during their experience on your site.

Throttling works identically for both Guides and Surveys. However, the throttling settings for guides and for surveys are separate. This gives you more overall flexibility in how your guides or surveys appear.

Tip

Your throttling settings apply globally to all guides or surveys in the list. You can further specify how and when your guides or surveys appear by modifying the Limits section for each guide or survey.

To set the throttling for Guides or Surveys
  1. Go to Guides and Surveys and then select either Guides or Surveys.
  2. Click the settings icon for the list of artifacts.
  3. Turn throttling On.
  4. Set the throttling. You can set:
    • Limit: The number of guides or surveys that appear.
    • Period: The rate of time in which the maximum limit of guides or surveys can appear. Time periods can be:
      • Day
      • Week
      • Month
      • Session
  5. Click Save Changes.
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July 24th, 2025

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