Overview
Guides are in-product messages that prompt users to complete tasks, explore features, or learn about your product. Guides use behavioral triggers, strike detection, and rate-limiting to avoid disrupting users.
Guides support conditional logic on buttons, so you can create personalized experiences that adapt based on user properties.
Guide templates
When you create a guide, start with a blank guide or select a template:
| Template | Use case |
|---|---|
| Tour | Guide users through your product. |
| Announcement | Share product changes, company updates, or new features. |
| Checklists Web only | Show step-by-step instructions for completing tasks. |
| Carousel Mobile only | Highlight key features in a swipeable onboarding flow. |
| Banners | Display important messages or alerts. |
| Tooltips | Provide tips or context for a specific element on screen. |
| Card embed Web only | Embed a card-format guide or survey in your page layout. |
Was this helpful?