Filter Replays by Sentiment
The Session Replay sentiment filter surfaces sessions where users have indicated their satisfaction level. You can filter the Session Replay list to show replays with positive, negative, or neutral sentiment.
The sentiment filter narrows your replay list based on user feedback that's captured as part of Session Replay Summary generation. Use the sentiment filter to:
- Understand satisfaction drivers: Review positive sessions to understand what drives user delight.
- Investigate issues: Find negative sessions to understand pain points and bugs.
- Sample across satisfaction levels: Combine sentiment filters with other criteria to get representative samples.
Sentiment categories
The sentiment filter organizes session events into three categories:
| Sentiment | Meaning |
|---|---|
| Positive | User indicated satisfaction or a good experience |
| Negative | User indicated dissatisfaction or a problem |
| Neutral | User provided feedback that doesn't clearly indicate satisfaction or dissatisfaction |
Filter the replay list by sentiment
- Navigate to Session Replay > All Replays.
- In the filters panel, select Sentiment.
- Choose one or more values:
- Positive
- Negative
- Neutral
- Click Save.
You can combine sentiment filters with user properties, event filters, and replay characteristics like duration.
Amplitude only generates sentiment data for replays that have a Session Replay Summary. Replays without summaries don't appear in sentiment filter results.
Regional availability
You can use the sentiment filter in all regions, including EUDC.
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