Memory in Global Agent

Memory lets Global Agent remember context from your conversations and apply it to future queries — delivering more accurate, personalized answers without requiring you to re-explain your context every time. Examples of context Global Agent remembers include:

• Role context: "I am a product designer"
• Default segments: "Always apply the non-internal user segment"
• Fiscal calendar: "April is the beginning of our fiscal year"

The agent looks for things that say something about you as a person such as your role, how you like to work, how you prefer to communicate, or context about your business. It doesn't save details about what you're asking in the moment. For example, the agent remembers "I'm on the mobile team" or "give me short answers," but not "can you analyze last week's data."

There are two levels of memory:

• User memory that captures personal context such as your role or communication preferences.
• Organizational memory that captures shared context like fiscal calendars or default segments that apply to everyone in your organization.

Automatic memory capture

Global Agent automatically captures memory from your conversations. When you correct an assumption or provide context about how your org works, the agent extracts and remembers that for future use.

Automatic capture works through the following process:

1. You ask a question and the agent makes an incorrect assumption.
2. You correct or clarify the context mid-conversation. For example, "Actually, our fiscal year starts in April, not January."
3. The agent extracts the relevant insight and automatically stores it as a user memory.
4. In future conversations, the agent applies that context without you needing to repeat it.

The agent also actively maintains the quality of its memories over time. This means resolving contradictions, reinforcing what's consistent, and discarding context that becomes stale or outdated.

Add a memory with /remember

In any Global Agent conversation, you can type the command /remember to ensure Global Agent remembers something. For example:

1. Type /remember in the chat input.
2. Enter the context you want to save. For example: /remember I am a product designer and I care about Amplitude chart creation and Ask AI features.
3. The agent responds with "Remembered: [your context]", confirming it saved the memory.

View and manage your memories

To view all memories you've saved, select My Memory in the chat panel. A list of all your saved memories appears.

You can delete any memory at any time from the My Memory modal. After you delete a memory, Global Agent stops applying that context to future conversations.

Organization memory

Org admins can view memories that apply to all users in the organization and delete them if needed. Manage these under Org Settings > AI Controls > Memory.