Overview
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Surveys collect user feedback. Like guides, surveys target specific users to increase response rates.
Surveys support conditional logic based on survey responses and user properties. Conditional logic lets you branch survey paths and create personalized follow-up questions.
Survey templates
Surveys offer different templates than guides. When you create a new survey, start with a blank survey or choose a template:
| Template | Use case |
|---|---|
| NPS | Measure customer satisfaction and loyalty by asking how likely a user is to recommend your product. |
| User feedback | Define your own questions to collect detailed input from users. |
| Rating | Gather initial reactions to evaluate product experiences. |
| Banner Survey | Build a custom survey using the Banner form factor. |
| Tooltip Survey | Build a custom survey using the Tooltip form factor. |
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