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Five best practices for getting started with AI agents

Get the most value from your AI agents, right out of the gate.
Insights

Jun 11, 2026

7 min read

Jim Kultgen

Jim Kultgen

Head of AI Strategy, Amplitude

little female figure standing in a maze

AI agents will completely change the way you work, but they’re still tools that need to be learned. Despite how accessible and easy to use agents have become, it takes practice to get the best results.

Before you start using agents, it helps to understand how they work, which use cases unlock their full value, and how to interact with them. Most AI agents come with a blank text box rather than an instruction manual, but we’ve identified five universal best practices for getting good results.

1. Start now by simply asking

Visionary leaders tout success stories and paint a future where agents execute complete tasks from end to end. These stories might excite you, or they might make you feel like everyone else is already ahead of you.

The good news: you're probably not behind. And if you're curious and can hold a conversation, you already have everything you need to get started. The gap between "talking to AI" and "AI doing work" has collapsed fast. Today's agents can move from a simple conversation to meaningful task execution faster than most people expect.

Start by using an agent as something you talk to. It can help you explore ideas, draft content, analyze data, or troubleshoot problems. Think about where you get stuck in your daily work: brainstorming campaign ideas, summarizing customer feedback, generating SQL queries, drafting product specs. Agents can free you up in all of those places.

Then go further. As soon as you have an opportunity, have the agent take action: completing multi-step tasks, building a UI, or delivering a finished project on a recurring schedule. You might start by brainstorming campaign ideas, then shift to having the agent draft assets, analyze performance data, and suggest optimizations, all in the same workflow, and then run it automatically on a recurring basis.

Conversation is the approachable entry point. It quickly becomes the on-ramp to real execution.

2. Talk to AI about what you want, not how you think you get there

For the past few decades, we've been conditioned to use search engines as question-and-answer machines. You ask, you get pages of close-ish results, and then you refine and repeat. This has trained us to break problems down into steps and search for each one separately.

Agents don't work that way. Consider planning a vacation. With a search engine, you'd run separate searches for destination ideas, activities, hotels, and flights. With an agent, you'd just say: "I want the most relaxing island vacation over a 4-day weekend" and let it work.

Apply the same thinking at work. Explain your end goal rather than trying to pre-map every step. AI doesn't just answer questions; it can also help you figure out the right questions to ask. Don't box it in by assuming there's only one way to get somewhere.

3. When you give an AI agent a task, ask how it will solve it

Have you ever delegated work to an intern or new employee only to be surprised by how far their work was from what you’d envisioned? You’re not alone. This happens because you carry a lot of implicit knowledge, experience, and context that they don't. So you spell out the specifics you'd assumed were obvious, ask them to try a new approach, and go again.

The same can happen with AI agents. Your experience will improve if you make implicit information explicit at the right moment, which is often early in the process.

Before the agent gets to work, ask it how it plans to solve the problem. Review the steps it outlines. Evaluate what context it might be missing. This reduces room for error and aligns your expectations with what you'll actually get back.

Think of it not as supervision, but as early calibration. Agents can produce faster and more thoroughly than you imagine. A small upfront investment in pointing them in the right direction pays off significantly in the result.

4. Connect your agents to the information that matters

Agents become dramatically more powerful when they have access to the right information and context.

A widely adopted standard called MCP (Model Context Protocol) makes this straightforward. MCP acts as a universal adapter that lets your AI agent securely connect to external data sources, tools, and software systems without requiring custom integrations for each one. Your agent can read files, query databases, and interact with tools like GitHub or Slack in real time, pulling in exactly the context it needs to complete a task well.

Two important concepts to learn are instructions and skills.

Instructions are directives that shape how an agent behaves in a given context. If you have a distinctive communication style and want AI's help drafting content without losing your voice, an instruction can lock that in so the agent doesn't quietly formalize your tone every time.

Skills are reusable playbooks for specific tasks. A skill tells the agent how to do something well, and encodes the "how" so you don't have to re-explain it every time. The best part: your agent can help you build them, and skills can be shared with teammates or borrowed from others who've already figured out a good approach.

5. Start with an everyday task you aren’t excited about

No matter how much you love your job, there's probably at least one task you'd happily hand off. It's likely routine, repetitive, and draining precisely because it has to happen over and over. That's exactly where AI agents can deliver immediate value, and a great place to begin.

Identify a task you want to offload. Start a conversation with the agent about taking it over. Tell it what you want the outcome to be. Ask it what steps it would follow and what data it would need. Work through the process together.

Once the approach feels right and the agent has what it needs, check its output. If you like what you see, connect the relevant data sources and capture the workflow as a skill so it runs reliably going forward. As the work evolves, keep communicating with the agent and expand from there.

The goal isn't just to save time on one task. The goal is to step back, see where your work should evolve, and shape what your role looks like when AI is evolving the world around us.

The best time to start using AI agents is today

It’s good to read about AI agents; it’s better to get your hands on them to start answering questions and building things.

If you’re new to working with data, Amplitude AI Agents eliminate barriers to entry like SQL or taxonomy requirements. If you’re already a data pro, Agents will 10x your productivity. Either way, Agents will work around the clock to analyze your data, find trends and opportunities, and tell you how to take action to grow your business.

Get started with Amplitude AI today.


Ready to use AI to transform your product?

Amplitude Agents help you understand your users more easily than ever.

Get started now
About the author
Jim Kultgen

Jim Kultgen

Head of AI Strategy, Amplitude

More from Jim

Jim Kultgen is Amplitude's Head of AI Strategy, delivering analytics expertise to clients worldwide. Jim partners with Amplitude's product team to build solutions for the industry's biggest challenges.

More from Jim
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