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Enterpret

Enterpret analyzes your customer feedback across sources such as support conversations, App Store reviews, and social media posts, then surfaces insights using machine learning. Enterpret's integration with Amplitude pairs your quantitative data with qualitative data to answer the "Why" behind the "What".

Set up the integration

Enterpret setup

  1. In the Enterpret dashboard, navigate to the Settings page, and on the left panel, click + New Integration.
  2. Search and select Amplitude from the Integrations list.
  3. Click Connect and copy the Enterpret API key.

Amplitude setup

  1. In Amplitude Data, click Catalog and select the Destinations tab.
  2. In the Cohort section, click Enterpret.
  3. Enter a name and Enterpret API key.
  4. Map an Amplitude field to the Enterpret User ID field.
  5. When finished, save the integration.

Send a cohort

To sync any Amplitude cohort to your Enterpret destinations:

  1. From the Cohorts page in Amplitude, click the cohort you want to send, or create a cohort.
  2. Click Sync.
  3. Select Enterpret, then click Next.
  4. From the Select an API target to sync to list, select your Enterpret destination.
  5. Set the sync cadence.
  6. Click Sync to start syncing.

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