unitQ empowers companies with AI-powered, actionable insights from user feedback to help them craft high-quality products, services, and experiences. unitQ centralizes feedback from all sources and automatically groups it into thousands of granular categories to help organizations discover what matters most to users.
Considerations
- This integration is only available for customers who have paid plans with Amplitude.
- You must enable this integration in each Amplitude project you want to use it in.
- You must have a paid unitQ plan to enable this integration.
Setup
For more information on setting up this integration, see unitQ’s documentation.
unitQ setup
- In unitQ, navigate to Integrations.
- Find or search for Amplitude and then click the Available button.
- Click Get Token and then copy it to your clipboard.
Amplitude setup
- In Amplitude Data, click Catalog and select the Destinations tab.
- In the Cohort section, click unitQ.
- Click Add another destination.
- Enter Name and paste in the API key you copied from unitQ.
- Map the Amplitude User ID field to the unitQ User ID field
- Save when finished.
Send a cohort
To sync your first cohort, follow these steps:
- In Amplitude, open the cohort you want to sync, then click Sync.
- Select unitQ, then click Next
- Choose the account you want to sync to
- Choose the sync cadence.
- When finished, save your work.
Use cases
-
Pinpoint key drivers behind attrition: identify common pain points among users who stopped engaging with your product by complementing product analytics data with user feedback.
-
Get insights by user type: better understand the different types of users you serve. Discover what matters the most to each kind of user, including common issues, trends, feature requests, and more.
-
Optimize your product onboarding: identify and address top pain points experienced by new users and reasons why specific features have low engagement.
-
Supercharge your A/B testing: analyze the behavior, feedback, and engagement metrics of users of A/B tests to gain a deeper understanding of the outcomes and implications of the variations.