Lantern

Lantern is a customer success platform designed to predict when customers are ready to expand or in need of help and run workflows to engage them. Lantern helps B2B companies connect with the right customer at the right time and increase Net Dollar Retention.

Considerations

Note the following before sending events to Lantern:

• You must enable this integration in each Amplitude project that uses it.
• You must have a paid Lantern plan.
• Amplitude matches the user_id to the Lantern analytics_id to associate events.
• Relevant limits for Lantern events:
  • Maximum event size of data: 64 bytes.
  • Maximum size of event data: 4250K bytes (4.25MB).
• To forward event properties, specify the event properties in the UI during setup.

Set up the integration

Lantern setup

Get your webhook ID from Lantern.

Amplitude setup

1. In Amplitude Data, click Catalog and select the Destinations tab.
2. In the Event Streaming section, click Lantern.
3. Enter a sync name, then click Create Sync.
4. Toggle Status to Enabled.
5. Enter your Lantern Webhook ID.
6. Toggle the Send events filter to select the events to send. You can send all events, but Amplitude recommends choosing the most important ones.
7. Use the Event Properties filter to select which event properties you want to send.
8. When finished, save the destination.