Sleekflow

Sleekflow is an Omni-Channel Social Engagement Platform that helps companies and users manage communication channels like WhatsApp, Facebook Messenger, WeChat, Line, and Instagram. Sleekflow handles inbound messaging management and outbound messaging campaigns. This integration lets you sync cohorts from Amplitude to Sleekflow.

Use cases

• Personalized push notifications: When you integrate Amplitude cohorts with Sleekflow, you can send personalized messages to different user segments based on their behavior and preferences. For example, create a cohort of users who abandoned their shopping carts and send them targeted reminders or incentives through WhatsApp, Facebook Messenger, or other channels Sleekflow supports.
• Re-engagement campaigns: Use Amplitude cohorts to identify users who haven't interacted with your brand for a certain period. Sleekflow can send re-engagement messages to these cohorts through supported social media channels.
• Product recommendations: Use Amplitude's user behavior data to create cohorts of users with similar product interests. Use Sleekflow to send product recommendations and promotions to these cohorts through channels like Instagram or Facebook Messenger.

Considerations

• This integration is available by request. Email digital_lab@hkmci.com to request access.
• Enable this integration in each Amplitude project that uses it.
• You must have a paid Sleekflow plan to enable this integration.
• Sleekflow requires at least an email address or a phone number as the unique contact identifier. The phone number must include a country code (the + in front of the country code is optional). The user_ID or user property you select in Amplitude must contain an email address or phone number.

Set up the integration

Sleekflow setup

1. Log in to Sleekflow.
2. Navigate to Channels > Integrations > More customizable extensions.
3. Click Connect next to API.
4. Copy the Sleekflow API Key.

Amplitude setup

1. In Amplitude Data, click Catalog and select the Destinations tab.
2. In the Cohort section, click Sleekflow.
3. Click Add another destination.
4. Enter Name and paste in the API key you copied from Sleekflow.
5. Map the Amplitude fields (which must contain an email address or phone number) to the Sleekflow fields.
6. Save when finished.

Send a cohort

1. In Amplitude, open the cohort you want to sync, then click Sync.
2. Select Sleekflow, then click Next.
3. Choose the account to sync to.
4. Choose the sync cadence.
5. When finished, save your work.