Accoil

Accoil helps B2B SaaS businesses track customer health and engagement across accounts using real product behavior. Designed for CS, sales, and product teams, Accoil translates Amplitude’s event-level data into clear, actionable insights—so teams can act before churn happens and spot where expansion is likely.

Accoil’s focus is on turning raw product usage into account-level intelligence. That means identifying when onboarding stalls, which features are (or aren’t) adopted, and which accounts are showing signs of risk or growth. With a lightweight setup and deep integration, Accoil makes your Amplitude data useful across the entire customer journey.

Use Cases

* Ingest Amplitude event data into Accoil to create behavior-driven health scores for users and accounts.

* Identify churn risks based on declining usage, inactive users, or missed onboarding milestones.

* Segment accounts by lifecycle stage, feature adoption, or engagement patterns.

* Feed product usage insights into tools like Intercom, HubSpot, or Zendesk to power CS and support workflows.

* Surface expansion opportunities by spotting accounts with high engagement and product fit.