Description: Personalize guides and surveys with conditional actions or branching paths based on user properties.

Why:

1. Bring conditional logic to guides (previously surveys only)
2. Personalization → higher engagement: Customers can tailor the guide or survey flow to different user segments based on who the user is (e.g., free vs. paid, region, plan tier, role), not just how they respond
3. Manage a single guide/survey (less duplication): Instead of building multiple separate guides or surveys for each combination, customers have more power to build a single "unified" guide with branching paths.
4. Supports more complex logic: Compound conditions (e.g. plan == free and country == New Zealand) let customers express nuanced targeting

Where: Inside the Action Selector for a button, choose Evaluate conditional logic (note - the old "conditional logic toggle" has been removed)

Available in EUDC: Yes

When: Now

Resources: Docs | Demo