Guides and SurveysMay 23, 2025
[All updates]

Personalize Guides and Surveys with User Properties

Matthew Beaty
Matthew Beaty

Description: Customize content in guides and surveys by dynamically displaying user properties (must be available client-side). Includes UI for enhanced visibility and ease of configuration.

Why: Personalized messaging is more robust and effective. With personalization, now you can do things like:

  • Catch a user’s attention by using their name
  • Guide users directly to their appropriate email/phone support hotline

Customers: Only available for enterprise customers

Available in EUDC: Yes

When: Today

Useful resources: Demo clip | Help Article