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Changelog/Personalize Guides and Surveys with User Properties
Guides and Surveys·May 23, 2025

Personalize Guides and Surveys with User Properties

Customize content in guides and surveys by dynamically displaying user properties (must be available client-side). Includes UI for enhanced visibility and ease of configuration.

What it is

Description: Customize content in guides and surveys by dynamically displaying user properties (must be available client-side). Includes UI for enhanced visibility and ease of configuration.

Why: Personalized messaging is more robust and effective. With personalization, now you can do things like:

  • Catch a user’s attention by using their name
  • Guide users directly to their appropriate email/phone support hotline

Customers: Only available for enterprise customers

Available in EUDC: Yes

When: Today

Useful resources: Demo clip | Help Article

Release details
Release ID
personalize-guides-and-surveys-with-user-props
Shipped
May 23, 2025
Area
Guides and Surveys
Follow Guides and Surveys
All updates
← NewerEvaluation Flags API EndpointMay 23, 2025 · ExperimentOlder →Data Setup Resources SidebarMay 22, 2025 · Activation
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