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Top product complaints from reviews: shipping, quality, sizing, returns
E-commerce & Retail
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Analyze customer reviews and support tickets from the last 90 days. Identify the top 5 complaint categories by volume (e.g., shipping delays, product quality, sizing inaccuracy, return process friction, payment failures). For each category: ticket/review count, MoM trend, average rating impact, and which product categories generate the most complaints. Flag any category with a >20% increase in the last 30 days.
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