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Create an in-app guide for new members who have created an account but have not completed their profile or booked an appointment within 48 hours. The guide should have four steps: (1) complete your health profile, (2) add your insurance information, (3) enable appointment reminders, (4) book your first visit. Per Amplitude's healthcare AI blog, digital onboarding drop-off is a primary care access gap — trigger this guide on every app open until all steps are complete, then suppress it permanently.
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