Description: Previously, many customers couldn’t get the insights they should have gotten from the session analysis because of an improperly defined session definition. These new updates:

• Improve usability and clarity of how the session definitions work by updating the UI for the custom session definition modal.
• Proactively notify users when a session definition changed by sending notifications (email + in-app) after the project session definition is updated.
• Help users troubleshoot on their own when they see a flatlined sessions chart and should try custom sessions to unblock analyses by adding a troubleshooting banner in the user sessions charts to encourage users to check their session definition.

Available in EUDC: Yes

Where:

• Change session definition: Project settings page > “Session Definition” button on the top-right.
• Notification setting: Personal settings > Notifications > Updates about my projects. (Anyone who subscribes to a project can receive session definition update notifications for that project.)
• Troubleshooting banner: User sessions charts - the banner will show up if there’s no session to display.

Updated help doc: Track sessions