KL B2C Leaders Connect: Maximising Growth and Retention with Behavioural Intelligence

The brands leading the pack share one thing in common: they know how to grow their customer base and also keep it, by reading the signals, acting on them early, and turning that into measurable impact.

This session is built around exactly that. Amplitude and Kasatria will detail what actually drives growth and retention, from spotting churn signals before they impact the bottom line to turning early sessions into lasting habits and putting behavioural data and AI to work across product, marketing, and data teams.

Expect an afternoon of practical perspectives, a panel discussion, and a guided roundtable discussion, shared with B2C leaders from leading organisations across Malaysia, along with the Amplitude and Kasatria teams.

We will wrap up the event with networking drinks and canapes, and you'll leave with concrete ideas for cutting churn, lifting engagement, and turning behavioural data into the results your team is measured on.