Global Agent chat sidebar opens by default on large screens
On screens 1600px and wider, the Global Agent chat sidebar now opens by default with automatic reopening under certain conditions, improving user messaging and conversion rates.
What it is
Description: On screens 1600px and wider, the Global Agent chat sidebar now opens by default. If a user closes it and doesn't send 3 messages within 7 days, it will automatically reopen. This change was made based on positive experiment results, including a +16.6% lift in users sending messages, along with positive signals on global agent usage and save-to-create conversion rate. Criteria were added to reduce disruption for power users with heavier building workflows.
Where: Global Agent
Available in EUDC: Yes
When/Availability: Rolling out now to internal, Starter, and Plus customers first; Growth and Enterprise next week.