Description:

• Before: Once a guide or survey was triggered on the right page, it would continue to appear on all pages until it was completed or dismissed, unless you used "Temporarily hide if".
• Now: The new "hide on all pages that don't match the above rules" is enabled by default. This causes the guide or survey to disappear on every page that doesn't match the page targeting. Users can use the previous behavior by unchecking the box.

Why: This was one of the bigger behavior changes made while integrating with Amplitude. The assumption was users would quickly dismiss or complete guides, so their showing on other pages while "active" wouldn’t be an issue. However, that concept was never intuitive for customers. This change aligns behavior with user expectations while still providing full flexibility if needed.

Where: Within the "Trigger" panel of the Guides and Surveys builder's "Setup" tab.

Available in EU: Yes

When: Live for all Guides and Surveys customers. Existing guides and surveys without "temporarily hide if" conditions were migrated to use the new default behavior.