How smooth is your shopping experience?

To drive sales and retain customers, ecommerce companies will launch promos, loyalty programs, partner campaigns, and more—but none of it moves the needle if you have problems in your path to purchase.

In these AI-optimized worksheets, get hands-on with your customer journey as you discover:

• Which metrics matter most for your business
• How to spot friction that’s slowing down conversion
• Helpful AI prompts to surface friction faster in Amplitude

Uncover sources of friction so you can prioritize the most impactful ways to make your customer journey smoother.