At Amplitude, our Digital Analytics Platform enables companies to build better products. While Amplitude empowers companies to bring power to their products, it’s our Ampliteers who power Amplitude!
Join us in this #MeetTheAmpliteer series as we honor the achievements of our team. Let us amplify their stories and celebrate the true power of our Ampliteers in shaping data-driven success!
Tell us about yourself, your role in powering Amplitude, and your personal journey that brought you to where you are today.
I came to Amplitude to learn how to use product analytics to improve online learning. Corporate education and enablement traditionally rely on surveys and knowledge checks for assessments.
Last December, I instrumented our learning management system with Amplitude. Now we have insight into how education is driving customer success at the user and account levels. Anyone in the company can create their own dashboards using Amplitude Academy data. They can even tie it to Salesforce and product data to get insights into the customer lifecycle.
How does your role at Amplitude allow you to contribute to the mission of helping companies bring “Power to their Products”? Can you share an example of a particularly impactful project you’ve worked on?
Customers want to spend their time finding insights and building better products. They don’t want to hunt for answers or wonder which chart to use.
I am currently developing a data-driven in-product education strategy. By integrating education into the product, we are treating customer education as a feature of our digital product. Using Amplitude, we can see how our customers are engaging and whether they (and we) are successful.
Amplitude’s cultural values of Humility, Ownership, and Growth Mindset are foundational to the company’s success. How do you embody these values in your work?
These values fit with my role as an educator. Customers want to learn so that they can do something, not for learning’s sake. I take responsibility that they can achieve their goal—education is only the tool I use. To be effective, I have to ask myself questions like:
- To what depth does someone need to know X?
- When do they need to know it?
- Do they know they need to know it?
Applying these questions to myself encourages both humility and a growth mindset.
Amplitude offers a variety of benefits and perks to its employees. Which has made the biggest difference for you in your wellness and well-being?
I am a remote employee. Every month, I look forward to using my Health and Wellness stipend. I have used it to buy subscriptions and build a modest home gym. Also, my team is using our Learning and Development stipend to have a book club. While both of these stipends are just money, I enjoy using them as an opportunity to invest in myself.
What is the #1 thing that enables you to do your best work at Amplitude?
Closing the loop between Amplitude Academy and real-world outcomes inspired me. The way other teams have embraced this data to inform their own work has been humbling. I am lucky to have an incredible manager and a team of superstars who connect with me and see me as a human being.
We know that music can be a powerful motivator. What song or artist do you turn to when you need an extra boost of energy to power through a tough project or challenge at work?
I have a pretty great 80s mix, but I save it for after I complete my work. What is energizing for one person or task might be boring or overstimulating for another. For me, work that involves language processing—like writing this sentence—is best done in silence.