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Insights
The New Trust Economy in Financial Services

Trust used to be a one-way decision: banks judged consumers, and consumers had little say. That direction has flipped, and most institutions haven't noticed.

Mark Drasutis

Mark Drasutis

Head of Value, Asia Pacific and Japan, Amplitude

Sep 2, 2026

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Practical Guide to Evaluating Open Models: Achieving Sonnet-level performance with Kimi

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Beyond the rate: Retail banking's new competitive front

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What Makes a Good vs Bad North Star Metric

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AI evals for product managers: A beginner’s guide to getting started

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