Mixpanel Session Replay Alternatives
8 Best Mixpanel Alternatives for session replay in 2026, Compared
Compare 8 Mixpanel session replay alternatives. Amplitude: analytics, replay, experiments, flags, guides, Wave, unlimited AI agents/MCP on Free.
If you're comparing Mixpanel session replay alternatives, you probably already know Mixpanel records sessions. The usual reasons to look are practical: more free event volume, a shorter path from a bad session to an experiment or in-app guide, self-hosting, console-level debugging, or AI you can run outside the analytics UI (MCP, custom agents, headless workflows).
This guide compares eight options on replay-to-analytics linkage, free quotas, mobile support, AI workflow, and pricing transparency. Mixpanel includes session replay on Free, Growth, and Enterprise (web, iOS, Android, and React Native) with 10K free replays a month, so the bar is a better fit for your workflow, not the first tool that can record a session. See also Mixpanel alternatives and best session replay tools.
The short answer: Amplitude is the strongest Mixpanel session replay alternative because it is an all-in-one analytics platform: product analytics and web analytics sit with session replay, heatmaps, experimentation, feature flags, and guides and surveys in one workflow, with AI agents and MCP running across all of it. Free includes 2M events, 10K replays, and unlimited AI agents and MCP for headless analysis in Claude, Cursor, ChatGPT, and similar tools.
- Amplitude: best for the all-in-one analytics platform approach (product + web analytics, session replay, heatmaps, experimentation, feature flags, guides and surveys) with unlimited AI agents and MCP on Free, including Wave for turning product signals into shipping work.
- PostHog: best for engineering-led teams that want open-source or self-hosted replay with flags, experiments, and error tracking. Free replay quota is 5K recordings.
- FullStory: best for UX teams that need high free session volume (30K on FullstoryFree) and Fullcapture frustration analysis. Paid pricing is quote-based.
- LogRocket: best for frontend debugging where replay sits next to console, network, and error data. Billed per sessions captured.
- Microsoft Clarity: best for unlimited free web recordings and heatmaps when you already have a separate analytics stack.
- Heap: best for autocapture-first analytics, with session replay as an Experience Analytics add-on on Pro and Premier.
- Pendo: best when the next step after a replay is an in-app guide or survey. Pricing is sales-led; product page claims unlimited replays.
- OpenReplay: best for privacy-first teams that want open-source, self-hosted session replay with developer tools.
Mixpanel session replay alternatives at a glance
How we compared these tools
Each tool was compared on replay-to-analytics linkage, free event and replay quotas, mobile session replay, experimentation or in-app engagement, AI agents and MCP (or equivalents), privacy defaults, and pricing transparency, using publicly available pricing and documentation. Smartlook is excluded because it is decommissioning through September 2027.
The 8 best Mixpanel session replay alternatives
Here are eight Mixpanel session replay alternatives compared on replay-to-analytics linkage, free quotas, mobile support, AI workflow, and pricing transparency.
1. Amplitude: best all-in-one analytics platform for session replay plus the rest of the product stack
- Founded: 2012
- Similar to: Mixpanel, PostHog, Heap
- Typical users: Product managers, growth teams, marketers, and engineers
- Typical customers: Startups through enterprises building digital products
- Free plan: 2M events a month, 10K monthly session replays, 1-month replay retention, unlimited AI agents and MCP, heatmaps on Plus+, unlimited seats, no credit card
- Pricing: Usage-based; Plus starts at $0 with the first 2M events free; Growth and Enterprise through sales (Growth 20K monthly replays; Enterprise 50K)
What is Amplitude?
Amplitude is the leading all-in-one analytics platform for building better products. Product and engineering teams use Amplitude to connect product analytics and web analytics with session replay, heatmaps, experimentation, feature flags, and guides and surveys in one unified workflow, with AI agents working across all of it.
Shared identity, cohorts, and metrics mean a funnel chart, a replay, a heatmap, an experiment, a flag, and a guide all reference the same users. Amplitude MCP lets you query that same context headlessly from Claude, Cursor, ChatGPT, Codex, and other MCP clients. Free includes unlimited AI agents and MCP with no separate AI usage add-on.
Amplitude is also building self-improving products with Wave: Wave turns product signals (analytics, replays, feedback, experiments, and more) into evidence-backed opportunities, routes approved work to people or coding agents, and helps teams turn product data into PRs, then measures whether the change moved the metric. Wave is rolling out with design partners as of 2026.
This means Amplitude is not only a Mixpanel session replay alternative. It is also an alternative to stitching PostHog, FullStory, heatmap tools, experiment tools, and guide tools when you want one platform instead of a stack of point solutions.
Key features
Event-linked session replay. Open a replay from a chart, funnel, user look-up, or the homepage. Web and mobile (Browser, iOS, Android, React Native) sync with the event stream, including rage clicks, dead clicks, console errors, and network failures.
Best-in-class Analytics first. Funnels, retention, cohort analysis, and trusted metrics sit on the same data session replay uses, so a checkout drop for Android users opens straight into those sessions.
Web analytics and heatmaps in the same workflow. Pair product analytics with web analytics and heatmaps on Plus and above (per Amplitude pricing), so page-level behavior and product events sit next to session replay instead of in a separate tool.
Wave for self-improving products. Wave analyzes product signals, surfaces opportunities, and helps teams turn product data into PRs through people or coding agents connected over Amplitude MCP, then tracks outcomes. See Amplitude Wave (design-partner rollout).
Unlimited AI agents and MCP on Free. Run specialized and custom agents (including session replay agents that summarize patterns across many recordings), and connect Amplitude MCP so coding and chat agents can analyze behavior, flags, experiments, and replays outside the Amplitude UI. Per Amplitude pricing FAQs, Free includes unlimited AI agents and MCP with no AI usage-based add-on.
Agent analytics for AI products. Monitor quality, cost, traces, and topics for AI agents you ship in your own product, so the same platform that records classic sessions also helps you improve agentic experiences. (exact Free vs paid agent analytics limits on current pricing matrix)
Feature experimentation and feature management. Run flags and experiments against the same cohorts you filter in replay.
Guides and surveys plus CLI wizard. Launch a guide to the cohort you just watched, and use the Amplitude CLI setup wizard to instrument events and session replay plugins from the terminal.
Plan specifics. Free and Plus include 10K monthly sessions and 1-month retention. Heatmaps land on Plus and above per the pricing page. AI-based summaries and targeted replay capture are Growth and Enterprise add-ons.
How does Amplitude compare to Mixpanel?
Both tools put session replay next to product analytics and include 10K free monthly replays. On quotas alone the gap is real but narrow: Amplitude Free doubles Mixpanel's free event volume (2M vs 1M). The bigger split is platform shape.
Amplitude is built as an all-in-one analytics platform: product analytics and web analytics connect to session replay, heatmaps, experimentation, feature flags, and guides and surveys in one workflow, with AI agents and MCP working across that stack. That is the reason it ranks first here for teams that want one system of record instead of a Mixpanel-plus-replay-plus-experiment-plus-guides kit. Mixpanel remains strong as a product analytics suite with session replay, experiments, and flags, and it also ships Mixpanel Agent, Mixpanel MCP, and Mixpanel Headless (Headless in early access as of 2026). So this is not "Amplitude has AI, Mixpanel does not." It is "Amplitude's all-in-one model puts analytics, qualitative tools, experimentation, engagement, and unlimited AI agents/MCP on Free on one data model," including Wave for turning product data into opportunities and PRs.
Why do companies use Amplitude?
Teams choose Amplitude because:
- All-in-one analytics platform, not a point tool: Product analytics, web analytics, session replay, heatmaps, experimentation, feature flags, and guides and surveys share one data set, cohorts, and governance, with AI agents working across all of it.
- Insights tied to outcomes: Charts connect to conversion, retention, and revenue, then to the sessions and heatmaps that explain the number, including through session replay agents that summarize patterns across many recordings.
- Headless and agentic on Free: Unlimited AI agents and MCP on Free let teams ask Amplitude from the tools they already use, build custom agent workflows, improve AI products with agent analytics, and use Wave to turn product data into PRs without an AI usage add-on.
- Fast, free start: The Free plan includes 2M events a month and 10K session replays with full platform access at limited volumes, plus the CLI wizard.
Bottom line: Pick Amplitude if you want the leading all-in-one analytics platform for session replay: best-in-class Analytics plus web analytics, heatmaps, experiments, feature flags, and guides and surveys on one model, twice Mixpanel's free event volume, unlimited AI agents and MCP on Free, and Wave for self-improving products that turn product data into shipping work. Amplitude's depth means there's a lot to learn to use the full platform, though getting started is fast with the CLI wizard and AI agents.
2. PostHog: best for engineering-led and self-hosted stacks
- Founded: 2020
- Similar to: Amplitude, Mixpanel, OpenReplay
- Typical users: Engineers, product engineers, and technical founders
- Typical customers: Startups and mid-market teams that prefer open-source tooling
- Free plan: 1M analytics events and 5K session recordings per month (resets monthly), plus free allowances for flags, experiments, surveys, and error tracking
- Pricing: Usage-based per product after free limits
What is PostHog?
PostHog is an open-source product OS that bundles product analytics, session replay, feature flags, experiments, surveys, and error tracking. You can run PostHog Cloud or self-host under an MIT license when data residency is non-negotiable.
Key features
Session replay with console and network. Recordings include developer context analytics-first tools often treat as secondary.
Feature flags and experiments. Free tier includes 1M flag requests a month; experiments bill with flags.
Error tracking. 100K free exceptions a month sit next to the session that produced them.
Self-host option. Full stack on your infrastructure when cloud SaaS is off the table.
How does PostHog compare to Mixpanel?
PostHog trades Mixpanel's product-analytics polish for an engineering-first, optional self-host stack with error tracking built in. Free replay volume is lower (5K vs Mixpanel's 10K); free analytics events match at 1M. One caveat for Cloud buyers: PostHog has had reliability issues in the past. Its public status history includes event ingestion lag, query timeouts, and delivery or feature-flag degradations. Teams that want tighter control over uptime often self-host for that reason.
Why do companies use PostHog?
Teams choose PostHog for:
- One SDK for analytics, replay, flags, and errors: Less glue code between point tools.
- Self-host when policy requires it: Data stays on infrastructure you control.
- Usage-based free tier that resets monthly: Many teams stay inside free limits for a long time.
Bottom line: Choose PostHog if your team wants open-source or self-hosted control and developer tooling next to replay. Skip it if you need a higher free replay quota than 5K, prefer a PM-first analytics UI, or want to avoid past Cloud reliability issues that show up in PostHog's public status history.
3. FullStory: best for UX frustration analysis and high free session volume
- Founded: 2014
- Similar to: LogRocket, Clarity, Contentsquare
- Typical users: UX researchers, digital experience, and support teams
- Typical customers: Mid-market and enterprise digital product orgs
- Free plan: FullstoryFree includes 30,000 sessions/month, 12 months of analytics retention, up to 10 users, no credit card
- Pricing: Business, Advanced, and Enterprise are quote-based; Mobile and StoryAI are common add-ons
What is FullStory?
FullStory is a digital experience analytics platform built around Fullcapture session data, frustration signals, and heatmaps. Session replay is the center of gravity; paid mobile capture is often an add-on rather than default.
Key features
FullstoryFree volume. 30K monthly sessions is the highest published free session quota on this list.
Fullcapture and frustration signals. Autocapture-style behavioral data for UX diagnosis.
heatmaps and developer tools. Page-level click, scroll, and debug context on paid tiers.
StoryAI and privacy defaults. AI summaries on higher plans; private-by-default masking before data leaves the browser or device.
How does FullStory compare to Mixpanel?
FullStory wins on free session volume and UX-first capture. Mixpanel wins when you need deeper free product analytics events and built-in experiments and flags. FullStory's paid pricing is opaque compared with Mixpanel's Growth calculator.
Why do companies use FullStory?
Teams choose FullStory for:
- High free session volume to prove value: 30K sessions/month is enough to evaluate capture quality.
- UX and support workflows: Frustration triage from replay is the primary job.
- Enterprise capture and privacy controls: Configurable masking and compliance tooling for large orgs.
Bottom line: FullStory fits when free session volume and UX frustration analysis matter more than experimentation. Skip it if you need transparent paid pricing or Mixpanel-depth product analytics and flags on Free.
4. LogRocket: best for production frontend debugging with replay
- Founded: 2016
- Similar to: FullStory, OpenReplay, PostHog
- Typical users: Frontend engineers, SRE-adjacent product engineers, and QA
- Typical customers: SaaS teams debugging production UI bugs
- Free plan: Not clearly listed on logrocket.com/pricing as of Sep 2026; third-party writeups still cite ~1K sessions
- Pricing: Pay per sessions captured; analytics, errors, and logs unlimited on paid packages. Calculator example around $176/mo at 25K sessions (final price depends on seats, retention, and add-ons)
What is LogRocket?
LogRocket is a session replay, product analytics, and error monitoring suite aimed at engineering teams. You pay for sessions while analytics events, errors, and logs stay unlimited on paid packages.
Key features
Replay plus console, network, and state. Frontend failures show up next to the DOM recording.
Unlimited analytics and errors on paid plans. Session volume is the billing lever.
Galileo AI on Pro and above. AI session and issue summaries for triage.
Conditional Recording. Capture rules so you record the sessions that matter.
How does LogRocket compare to Mixpanel?
LogRocket is stronger for engineering debug depth. Mixpanel is stronger for product analytics funnels, retention, and a clear Free plan with event plus replay quotas PMs use day to day.
Why do companies use LogRocket?
Teams choose LogRocket for:
- Debug context in the same timeline as the replay: Console and network cut tool-switching.
- Session-based billing with unlimited errors and logs: Predictable when error volume spikes.
- AI triage on Pro: Summaries help prioritize which sessions to watch.
Bottom line: Reach for LogRocket when production frontend debugging is why you're shopping. Skip it if you need a clear Mixpanel-style free analytics plus replay plan or experimentation in the same product.
5. Microsoft Clarity: best for unlimited free web recordings and heatmaps
- Founded: 2020 (Microsoft product launch)
- Similar to: Hotjar, FullStory Free, OpenReplay
- Typical users: Marketers, growth, and UX folks on a zero budget
- Typical customers: Sites and apps that already run a separate product analytics tool
- Free plan: Free forever; unlimited recordings and heatmaps per Microsoft's marketing claim; GDPR and CCPA ready
- Pricing: No paid Clarity plan
What is Microsoft Clarity?
Microsoft Clarity is a free session recording and heatmap product. It is a recorder and visualization layer, not a product analytics or experimentation platform. Many teams run it beside Mixpanel or Amplitude for qualitative web replay without another invoice.
Key features
Unlimited recordings and heatmaps. No published session cap on the free product.
AI summaries and rage or dead click detection. Surfaces frustration patterns without manual scrubbing.
Mobile app SDKs. Android, iOS, Flutter, and React Native claimed on the Clarity site.
Partial alternative. You still need a separate tool for funnels, retention, experiments, and guides.
How does Microsoft Clarity compare to Mixpanel?
Clarity wins on price for basic web replay. Mixpanel wins when replay must share cohorts with product analytics, experiments, and feature flags. Clarity is usually a complement, not a Mixpanel replacement.
Why do companies use Microsoft Clarity?
Teams choose Clarity for:
- Zero cost for web recordings: Useful when budget is the constraint.
- Fast heatmap and rage-click scans: Good for marketing and UX reviews.
- Easy stack pairing: Runs next to an existing analytics product.
Bottom line: Clarity is enough if you only need free web recordings and heatmaps beside analytics you already trust. Skip it if you want to replace Mixpanel session replay and analytics in one move.
6. Heap: best for autocapture analytics with session replay as an add-on
- Founded: 2013 (now part of Contentsquare)
- Similar to: Amplitude, Mixpanel, Contentsquare
- Typical users: Product and growth teams that want autocapture first
- Typical customers: Mid-market SaaS and digital teams in the Contentsquare portfolio
- Free plan: Up to 10K monthly sessions, core analytics, 6 months history
- Pricing: Growth estimate in-product; Pro and Premier custom. Session replay is the Experience Analytics add-on on Pro and Premier only
What is Heap?
Heap is an autocapture product analytics platform. Contentsquare acquired Heap, and session replay arrives through the Experience Analytics add-on rather than on Free or Growth core. Autocapture and retroactive analysis remain the main reason teams evaluate it.
Key features
Autocapture and retroactive analysis. Define events after the fact from captured interactions.
Free tier for early analytics. Up to 10K monthly sessions with core charts and 6 months history.
Experience Analytics add-on. session replay, Error Analysis, and heatmaps on Pro and Premier only.
Insider packaging detail. Replay on day one means budgeting for Pro or Premier plus the add-on.
How does Heap compare to Mixpanel?
Mixpanel includes session replay on Free. Heap keeps replay behind a Pro or Premier add-on. Heap's edge is autocapture; Mixpanel's edge for this page's buyers is replay without an add-on negotiation.
Why do companies use Heap?
Teams choose Heap for:
- Autocapture without a full tracking-plan rewrite: Useful when instrumentation debt is the pain.
- Retroactive event definitions: Analyze past sessions after you decide what matters.
- Contentsquare portfolio path: Teams already in that stack can add Experience Analytics later.
Bottom line: Heap makes sense if autocapture and retroactive analysis are the priority and you can accept session replay as a paid add-on. Skip it if you need Mixpanel-style Free-plan replay without a Pro or Premier deal.
7. Pendo: best for session replay tied to in-app guides and surveys
- Founded: 2013
- Similar to: Amplitude, WalkMe, Gainsight PX
- Typical users: Product, CS, and onboarding teams
- Typical customers: B2B SaaS companies driving adoption in-app
- Free plan: No public self-serve session replay price on the product page
- Pricing: Sales-led; product page claims unlimited replays with no recording caps (30-day default retention, 90-day option)
What is Pendo?
Pendo is a product experience platform that combines analytics, session replay, in-app guides, and surveys. The differentiator versus Mixpanel is the action loop: watch a stuck segment, then ship a guide to that same segment without leaving the product.
Key features
Web and native mobile replay. iOS, Android, React Native, .NET MAUI, and Flutter on the product page.
Same user and account model as analytics. Filter replays by segment, plan, or account.
Unlimited replays claim. No recording caps per Pendo's session replay FAQ; retention defaults to 30 days.
Guides and surveys in-platform. Move from insight to in-app intervention without a second vendor.
How does Pendo compare to Mixpanel?
Pendo is stronger when the next step after a replay is an in-app guide. Mixpanel is stronger on public Free-plan pricing and event-based quotas you can calculate without sales.
Why do companies use Pendo?
Teams choose Pendo for:
- Replay to guide in one product: CS and product can intervene without a release.
- Account-aware filtering: B2B segments and accounts map cleanly onto replays.
- No recording caps on the product story: Exploration is not gated by a small free session bucket.
Bottom line: Go with Pendo if in-app guides and surveys are how you act on replay insights. Skip it if you need transparent Free-plan event and replay quotas before talking to sales.
8. OpenReplay: best for privacy-first self-hosted session replay
- Founded: 2018
- Similar to: PostHog, LogRocket, Clarity
- Typical users: Engineering and security-conscious product teams
- Typical customers: Teams that must keep session data on their own infrastructure
- Free plan: Open-source self-host is free; you run the infrastructure
- Pricing: Dedicated managed cloud from $199/mo (billed hourly); Enterprise custom for large self-host deployments
What is OpenReplay?
OpenReplay is an open-source session replay platform with developer tools, co-browsing, and product analytics options. The open-source edition is free if you self-host. Dedicated starts at $199/mo when you want OpenReplay to run the infrastructure.
Key features
Open-source self-host. Full control over where recordings live.
Developer tools. Network and console context for engineering debug workflows.
Dedicated managed option. From $199/mo with SSO, custom retention, and multi-region residency.
Partial Mixpanel alternative. Strong on replay and privacy; thinner as a Mixpanel-depth analytics and experimentation suite unless you add other tools.
How does OpenReplay compare to Mixpanel?
OpenReplay wins on self-host and data control. Mixpanel wins on managed product analytics, Free-plan event volume, and experiments and flags without operating a replay cluster.
Why do companies use OpenReplay?
Teams choose OpenReplay for:
- Data never leaves their cloud: Privacy and residency requirements drive the buy.
- Developer tooling without a SaaS recorder: Console and network stay close to engineering workflows.
- Managed Dedicated when self-host ops are too heavy: $199/mo entry for a dedicated VM.
Bottom line: OpenReplay is the call if self-hosting and privacy control are non-negotiable. Skip it if you want a managed Mixpanel-style analytics plus experiments suite without running infrastructure.
Which Mixpanel session replay alternative should you choose?
Choose based on the constraint that actually blocks you: free event volume, self-hosting, debug depth, guide action, or UX session volume.
- Need best-in-class Analytics, session replay, experiments, and guides on one data set, with 2M free events and 10K free replays? Amplitude is the most complete alternative. You give up Mixpanel's Growth calculator path if your team is already deep in Mixpanel packaging.
- Need open-source or self-host with flags, experiments, and error tracking? PostHog fits. You give up Mixpanel's higher free replay quota (5K vs 10K) and a more PM-polished analytics UX.
- Need the highest free session volume for UX research? FullStory Free (30K) or Clarity (unlimited web) fit. You give up Mixpanel-depth product analytics and built-in experiments.
- Need console and network next to every recording? LogRocket fits. You give up a clear Free analytics-plus-replay plan shaped like Mixpanel's.
- Need autocapture first and can buy replay later? Heap fits. You give up session replay on Free and Growth.
- Need replay that turns into an in-app guide? Pendo fits. You give up public Free-plan pricing transparency.
- Need recordings on your own infrastructure? OpenReplay fits. You give up a managed Mixpanel-like analytics and experimentation suite unless you add more tools.
Decide on the constraint first (budget, hosting, or platform breadth), then shortlist two tools and dual-run SDKs for a sprint. See also PostHog vs Mixpanel and best PostHog session replay alternatives.
Is Amplitude right for you?
We're biased, so here's the short version.
Amplitude is a strong fit if you:
- Want best-in-class Analytics and session replay sharing identity, cohorts, and metrics with feature experimentation and guides and surveys
- Prefer a Free plan with 2M events a month and 10K session replays before you talk to sales
- Are consolidating a Mixpanel-plus-recorder stack into one workflow from chart to replay to experiment to guide
If that matches how your team works, Try Amplitude for free today. Details live on Amplitude pricing and the session replay docs.
Amplitude is the leading all-in-one analytics platform for building better products. Product and engineering teams use Amplitude to connect product analytics and web analytics with session replay, heatmaps, experimentation, feature flags, and guides and surveys in one unified workflow, with AI agents working across all of it. Learn how Amplitude is building self-improving products with Wave, helping teams turn product data into PRs.
Frequently asked questions about Mixpanel session replay alternatives
Yes. Mixpanel session replay ships on Free, Growth, and Enterprise for web, iOS, Android, and React Native. Free includes 10K session replays a month and 1M events a month, per Mixpanel's public pricing page. Older "no session replay" claims are outdated.
Amplitude leads for teams that want an all-in-one analytics platform: product and web analytics with session replay, heatmaps, experimentation, feature flags, and guides and surveys in one workflow, plus unlimited AI agents and MCP on Free (including Wave for turning product data into PRs). PostHog fits engineering-led and self-hosted stacks. FullStory and LogRocket fit UX frustration and frontend debugging. Clarity is the zero-cost web-only option. Heap, Pendo, and OpenReplay cover autocapture, guide-led workflows, and self-hosted privacy-first replay.
Both Free plans include 10K monthly session replays. Amplitude Free includes 2M events a month; Mixpanel Free includes 1M. Amplitude also includes limited experiments and guides and surveys on Free. Mixpanel includes experiments and feature flags on Free with separate volume caps.
Neither wins replay in isolation. Both offer event-linked web and mobile session replay with rage and dead clicks. Choose Amplitude for deeper free event volume and a tighter loop into feature experimentation and guides and surveys. See Mixpanel vs Amplitude.
For free product analytics plus replay, Amplitude Free (2M events and 10K replays) is the strongest Mixpanel-shaped option. For free session volume alone, FullstoryFree (30K) or Microsoft Clarity (unlimited web) go further, but you give up Mixpanel-depth analytics and experiments.
Yes. Amplitude includes session replay and feature experimentation on Free at limited volumes. PostHog includes replay, flags, and experiments on its free monthly allowances. Mixpanel itself also includes experiments and flags on Free and Growth.
Dual-run Mixpanel and Amplitude SDKs, map critical events and cohorts, then enable Amplitude Browser, iOS, Android, or React Native session replay plugins. Match privacy masking, validate funnels for one or two sprints, and start from the session replay docs.
Choose Amplitude if PMs need best-in-class Analytics, shared cohorts with experiments and guides, and a 2M-event Free plan. Choose PostHog if engineers need self-hosting, error tracking, and an open-source stack, and can accept a 5K free recording limit. Browse best product analytics tools if the decision is still open.