Our customers are part of the Amplitude family and their success is the most important factor when measuring our own success. As a result, our Success team takes a proactive approach in guiding our customers to identify and solve problems instead of relying purely on the reactive approach that has traditionally dominated SaaS.
For us, customer success is much more than responding to support tickets, and it even extends well beyond onboarding and product training: it’s a continuous one-on-one relationship with our customer. Continue reading
New in Amplitude:
- Growth Discovery Engine is out of beta!
- Graph annotations
- Save charts as images
- User property inequalities for segmentation
- Segmentation available in Sessions tab
- SDK updates
Keep reading for details!
We have some exciting new Amplitude updates to share this month! These include: Microscope, funnel conversion window controls, strict funnels, and removing Start Session and End Session events. Continue reading
We’re excited to announce some product updates from the past month, including a simplified Events tab UI, a new real-time activity graph, SQL in the dashboard, and improved email report settings. Continue reading
New integration: Optimizely
We’re excited to announce that our iOS integration with Optimizely is up and running! Now you can track Optimizely experiments and variation names directly in Amplitude to see how your experiments affect funnels, retention, and more. Setup is quick and easy – learn more here. Continue reading
Faster Dashboard Query Speeds
Our talented engineers have spent the last month building a new internal system to handle dashboard queries, resulting in significantly faster dashboard performance speeds! In a nutshell, they’ve built a distributed query engine that splits up complex queries into chunks and runs the computations in parallel, resulting in faster dashboards for you. Continue reading