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Customer Experience

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Customer Stories
May 7, 2025
Top Automotive Marketplace Accelerates Sales Leads by 6%
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Conner Sunday
Manager, Customer Marketing & Advocacy
Nimisha Sharath of Uber on a Product 50 award background
Perspectives
May 6, 2025
Rising Fast: 4 Innovation Lessons from Uber’s Nimisha Sharath
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Marianne Ridgeway
Sr. Communications Manager
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Best Practices
April 10, 2025
Your Personalization Strategy is Probably Basic—Here’s How to Fix It
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Michele Morales
Senior Product Marketing Manager, Amplitude
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Perspectives
March 25, 2025
How Top Brands Use Data to Deliver Unmatched Customer Experiences
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Michele Morales
Senior Product Marketing Manager, Amplitude
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Customer Stories
January 30, 2025
EA Levels Up with Inclusive Development and 30% Faster Onboarding
Faith McGee
Faith McGee
Senior Research Manager, AI/Analytics at Electronic Arts
Customer Experience
Best Practices
October 14, 2024
What Is Customer Experience? Definition, Examples, & Tools
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Audrey Xu
Solutions Consultant, Amplitude
How to Calculate & Improve Your Customer Retention Rate in 2024
Best Practices
October 10, 2024
How to Calculate & Improve Your Customer Retention Rate in 2024
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Nikhil Gangaraju
Director, Product Marketing, Amplitude
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Best Practices
October 8, 2024
3 Ways To Measure User Retention
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Pragnya Paramita
Group Product Marketing Manager, Amplitude
website ux analysis
Best Practices
September 27, 2024
9 Tips for a Successful Website User Experience Analysis
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Jake McKibben
Art Director, Amplitude
Quantitative vs. Qualitative Data blog post illustration - pie chart
Best Practices
September 18, 2024
Quantitative vs. Qualitative Data: Which To Use and When
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Pragnya Paramita
Group Product Marketing Manager, Amplitude
What is Behavioral Segmentation
Best Practices
September 18, 2024
Behavioral Segmentation: The Key to Understanding Customers
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Darshil Gandhi
Director, Product Marketing at Amplitude
Product Management Career
Best Practices
September 2, 2024
How to Get Into Product Management in 2024 & Beyond
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Kate Adams
Product Manager, Amplitude