Glossary

Learn about analytics, product, and technical terms and get their definitions in our Glossary.

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                                                                                                                                                                                                                                                                                                        Net promoter score

                                                                                                                                                                                                                                                                                                        Net promoter score is a customer loyalty metric that gauges sentiment and satisfaction by measuring how likely customers are to recommend a product or service. It provides actionable insights into customer advocacy, helping teams predict future growth and prioritize improvements in the user experience.

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